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Managerial Skills

* Exchange students do not have to consider this information when selecting suitable courses for an exchange stay.

Course Unit Code115-0306/03
Number of ECTS Credits Allocated5 ECTS credits
Type of Course Unit *Choice-compulsory type B
Level of Course Unit *First Cycle
Year of Study *Second Year
Semester when the Course Unit is deliveredSummer Semester
Mode of DeliveryFace-to-face
Language of InstructionCzech
Prerequisites and Co-Requisites Course succeeds to compulsory courses of previous semester
Name of Lecturer(s)Personal IDName
MAK011Ing. Kateřina Mokrá, Ph.D.
KAS348Ing. Kateřina Kashi, Ph.D.
Summary
The aim of this subject is to teach students to twelve managerial skills like interpersonal communication, presentation, stress managing, conflict solutions, affecting another people, managing change etc., which depend on personal skills developed by experience and training. They will try even several managerial advancements and activities as authority delegating, action plans of employees motivation, group efficiency influencing and synergic effect creation in the team etc. and they will be solved the company case studies (Ishikaw diagram, Pareto analyses, Brainstorming, Field of force, SMART goals, SPIN, techniques GROW, STEER etc.).
Learning Outcomes of the Course Unit
1.To describe and explain the 12 key managerial skills that are used, albeit in varying degrees, all managers regardless of hierarchical position in the organization, to discuss the managerial competences required to manage business processes and the involvement of people in their improvement.
2.To diagnose own capacity to cope with managerial skills, which includes this subject, to develop their own capacity so that student can aspire to be a manager in a company to apply the knowledge gained through education and self-study modules of recommended literature for solving case situations to mimic the behavior of managers that students can, through tutorials, observe on the videos, which will be screened to them, to address the case studies of management practice.
3.To get an overview of the theoretical knowledge of the content of basic social and managerial skills and techniques that can facilitate and accelerate management processes, tools of managerial work in the form of record sheets, recommendations that transform the skill to practical implementation, methodological instructions describing the steps in the way of acting manager the management of activities and leadership in the workplace.
Course Contents
1. Defining basic concepts, managerial competencies, competency models, managerial competences in the process model, managers' competence at different levels of management, managerial functions and roles.
2. Typology of personality and its importance for managers, perception and its meaning, managerial styles.
3. Communication skills, support communication principles and its usage.
4. Presentation skills, active listening, LISTEN method – active listening and feedback.
5. Process and phase of conflict, role of manager in conflict situations, conflict resolution procedures.
6. Basic concepts, decision process and its structure, selected methods and techniques of decision making (Occam's Razor, Ishikawa Diagram, Brainstorming, Brainwriting, Power Field Analysis, Action Plan, Paret Analysis, Multi-Criteria Decision Making - AHP, ANP).
7. Basic concepts, process of delegation, advantages and disadvantages of delegation for managers and subordinates. Základní pojmy, model moci a vlivu, manipulační styly.
8. Basic concepts, model of power and influence, manipulation styles.
9. Process model of work performance management, impact of motivation on work performance management, motivation strategy, new forms of work.
10. Basic concepts, managerial styles of leadership (Management grid, continuum of leadership, situational leadership, transformational, transactional and charismatic leadership, leadership by Drucker and Covey, manager in the role of coach.
11. Definition of basic concepts, teamwork, team roles by Belbin, development phase of the team, Deming's team circle.
12. Types of meetings, different types of participants and their characteristics, the most common mistakes and shortcomings of meetings, methods and techniques of communication at meetings.
Recommended or Required Reading
Required Reading:
CLEGG, Stewart; KORNBERGER, Martin; PITSIS, Tyrone a MOUNT, Matthew. Managing & organizations: an introduction to theory and practice. 5th ed. London: SAGE, 2019. ISBN 978-1-5264-6009-7.
McCORMIC, Jim. The First-Time Manager. Nashville: HarperCollins Leadership, 2020. ISBN 978-1400233588.
ROBBINS, Stephen P.; COULTER, Mary K. a DECENZO, David A. Fundamentals of management. 11th ed. Harlow: Pearson, 2020. ISBN 978-1-292-30732-9.



ARMSTRONG, Michael. Naučte se správně vést lidi: získejte zásadní manažerské a řídicí dovednosti, které skutečně vedou k výsledkům. Brno: Lingea, 2020. ISBN 978-80-7508-621-1.
LOŠŤÁKOVÁ, Olga. Empatická a asertivní komunikace: jak zvládat obtížné komunikační situace. Praha: Grada, 2020. ISBN 978-80-271-1597-6.
PLAMÍNEK, Jiří. Komunikace a prezentace: umění mluvit, slyšet a rozumět. 3., aktualizované a rozšířené vydání. Praha: Grada, 2023. ISBN 978-80-247-0432-6.


Recommended Reading:
PACHTER, David. Remote leadership: how to accelerate achievement and create a community in a work-from-home world. Herndon, VA: Amplify, 2021. ISBN 978-1-64543-539-6.
STERNAD, Dietmar. Effective management: developing yourself, others and organizations. London: Red Globe Press, 2020. ISBN 978-1-352-00729-9.
VARNEY, Sharon. Leadership in complexity and change: for a world in constant motion. Berlin: De Gruyter, 2021. ISBN 978-3-11-071306-0.
HRONÍK, František. Čtyři směry business myšlení. Brno: MotivP, 2020. ISBN 978-80-87981-31-3.
JENKINS-SCOTT, Jackie. 7 tajemství odpovědného vedení lidí. Praha: Grada, 2021. ISBN 978-80-271-1711-6.
ŠOCHOVÁ, Zuzana a KUNCE, Eduard. Agilní metody řízení projektů. 2. vyd. Brno: Computer Press, 2019. ISBN 978-80-251-4961-4.
Planned learning activities and teaching methods
Lectures, Tutorials
Assesment methods and criteria
Task TitleTask TypeMaximum Number of Points
(Act. for Subtasks)
Minimum Number of Points for Task Passing
Exercises evaluation and ExaminationCredit and Examination100 (100)51
        Exercises evaluationCredit35 (35)18
                PísemkaWritten test35 18
        ExaminationExamination65 (65)33
                Written examinationWritten examination65 33