| Course Unit Code | 155-1316/01 |
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| Number of ECTS Credits Allocated | 5 ECTS credits |
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| Type of Course Unit * | Compulsory |
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| Level of Course Unit * | First Cycle |
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| Year of Study * | Second Year |
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| Semester when the Course Unit is delivered | Summer Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| MIN20 | Ing. Jan Ministr, Ph.D. |
| VRA31 | Ing. Blanka Bazsová, Ph.D. |
| Summary |
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| Learning outcomes of the course unit The aim of the course is to understand and master process management including process modeling and simulation. Furthermore, to acquire basic skills in working with application software that supports modeling and simulation of processes in order to optimize them. |
| Learning Outcomes of the Course Unit |
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The aim of the course is to understand and master process management including process modelling and simulation. The student will acquire basic skills in the analysis, simulation and optimization of business processes. In addition, the student will become practically familiar with application software that supports the modeling and simulation of business processes with the aim of their optimization.
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| Course Contents |
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1. Process and its basic characteristics, the importance of process improvement
2. The nature and importance of the process approach, functional versus process approach to organizational management.
3. Principles and techniques of process improvement.
4. Modelling of administrative and production processes, BPMN notation.
5. Monitoring, metrics and performance measurement and continuous process improvement.
6. Modern approaches to process performance evaluation.
7. Process team, functions, roles, process chain.
8. Organizational structures based on the process approach.
9. Introduction to modelling of real-time systems.
10. Application of the process approach and analysis in selected areas.
11. Requirements of ISO 9000 series standards in the area of process management.
12. Application of the process approach in selected areas.
Exercise content
Business process modelling in:
- VISIO environment using BPMN notation (static model);
- Attis environment (static model)
- Witness environment (dynamic simulation model) |
| Recommended or Required Reading |
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| Required Reading: |
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DUMAS, Marlon et al. Fundamentals of business Process Management. London: Springer, 2013. ISBN 978-3-642-33142-8.
PANAGACOS, Theodore. The Ultimate Guide to Business Process Management: Everything You Need To Know and How to Apply It to Your Organization. Berlin: Springer, 2013. ISBN 978-1-4774-8613-9.
DAMELO, Robert. The Basic of Process Mapping. 2nd. Ed. London: CRC Press. 2011. ISBN 978-1-4398-9137-8. |
BAZSOVÁ, Blanka, Anna KŘÍŽOVÁ a Petr ŘEHÁČEK. Teorie organizace. Přístupy, metody, nástroje, softwarová podpora. Ostrava: VŠB-TU Ostrava, 2015. ISBN 978-80-248-3790-1.
FIŠER, Roman. Procesní řízení pro manažery: Jak zařídit, aby lidé věděli, chtěli, uměli i mohli. Praha: Grada, 2014. ISBN 978-80-247-5.
DUMAS, Marlon et al. Fundamentals of business Process Management. London: Springer, 2013. ISBN 978-3-642-33142-8. |
| Recommended Reading: |
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JESTON, John. Business Process Management: Practical Guidelines to Successful Implementations. 3rd Ed. London: Routledge, 2014. ISBN 978-0-2030-8132-7.
HARMAN, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. 4th Ed. Amsterdam: ELSEVIER, 2019. ISBN 978-0—12-815847-0.
BERMAN, Paula, K. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014. ISBN 9780814434017. |
Fiala, Josef a Jan MINISTR. Průvodce analýzou a modelováním procesů. Ostrava: VŠB-TU Ostrava. 2003. ISBN 20-248-0500-6.
ŘEPA, Václav. Podnikové procesy: Procesně řízená organizace. Praha: Grada, 2012. ISBN 978-80-247-4128-4.
GRASSEOVÁ, Monika et al. Procesní řízení ve veřejném sektoru: teoretická východiska a praktické příklady. Brno: Computer Press, 2008. ISBN 978-80-251+1987-7.
ŠMÍDA, Filip. Zavádění a rozvoj procesního řízení ve firmě. Praha: Grada, 2007. ISBN 978-80-247-1679-4. |
| Planned learning activities and teaching methods |
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| Lectures, Individual consultations, Tutorials, Project work |
| Assesment methods and criteria |
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| Task Title | Task Type | Maximum Number of Points
(Act. for Subtasks) | Minimum Number of Points for Task Passing |
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| Credit and Examination | Credit and Examination | 100 (100) | 51 |
| Credit | Credit | 45 | 23 |
| Examination | Examination | 55 | 28 |