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Company English for FBI - I

* Exchange students do not have to consider this information when selecting suitable courses for an exchange stay.

Course Unit Code712-3121/01
Number of ECTS Credits Allocated2 ECTS credits
Type of Course Unit *Compulsory
Level of Course Unit *Second Cycle
Year of Study *First Year
Semester when the Course Unit is deliveredWinter Semester
Mode of DeliveryFace-to-face
Language of InstructionCzech
Prerequisites and Co-Requisites There are no prerequisites or co-requisites for this course unit
Name of Lecturer(s)Personal IDName
CHU01Mgr. Gabriela Chudašová
JUR21Mgr. Radka Juříčková, Ph.D.
TRA0015Mgr. Zuzana Trawinská
PRE0053Ing. Radim Pretsch
ZAR0050Bc. Vladimír Žárik, MBA
Summary
A student will learn how to write a placement report, distinguish between formal and informal correspondence, assess a problem and deal with it, express his/her opinion correctly and explicitly. He/she will learn how to structure a presentation.
The teacher reserves the right to modify, supplement and make changes, should the need arise.
Learning Outcomes of the Course Unit
The aim is to acquire communication skills in professional English with the output level B2 of the Common European Framework of Reference for Languages.
Course Contents
The Business Intermediate 2.0: Units 1 - 3
1 Corporate culture
2 Work organization and responsibility
3 Past tenses
4 Meetings one-to-one
5 A placement report
6 Customer support
7 Customer service and telephoning
8 Asking questions and giving instructions
9 Dealing with problems by telephone
10 Formal and informal correspondence
11 Products and packaging, relative clauses
12 Specifications and features of the product
13 Presentation – structure
14 Credit test
The teacher reserves the right to modify, supplement and make changes, should the need arise.
Recommended or Required Reading
Required Reading:
ALLISON, J., EMMERSON, P. The Business 2.0 B1+ Intermediate Student’s Book, Oxford: Macmillan Education 2013. ISBN 978-0-230-43788-3.
MASCULL, B. Business Vocabulary in Use. Third Edition. Cambridge University Press 20017. ISBN 978-1-316-62998-7.
ALLISON, J., EMMERSON, P. The Business 2.0 B1+ Intermediate Student’s Book, Oxford: Macmillan Education 2013. ISBN 978-0-230-43788-3.
MMASCULL, B. Business Vocabulary in Use. Third Edition. Cambridge University Press 20017. ISBN 978-1-316-62998-7.
Recommended Reading:
MURPHY, R. English Grammar in Use 3rd Edition with Answers. Cambridge: Cambridge University Press 2004. ISBN 9780521537629.
MURPHY, R. English Grammar in Use 3rd Edition with Answers. Cambridge: Cambridge University Press 2004. ISBN 9780521537629.
Planned learning activities and teaching methods
Tutorials
Assesment methods and criteria
Task TitleTask TypeMaximum Number of Points
(Act. for Subtasks)
Minimum Number of Points for Task Passing
CreditCredit