Course Unit Code | 712-3121/01 |
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Number of ECTS Credits Allocated | 2 ECTS credits |
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Type of Course Unit * | Compulsory |
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Level of Course Unit * | Second Cycle |
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Year of Study * | First Year |
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Semester when the Course Unit is delivered | Winter Semester |
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Mode of Delivery | Face-to-face |
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Language of Instruction | Czech |
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Prerequisites and Co-Requisites | There are no prerequisites or co-requisites for this course unit |
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Name of Lecturer(s) | Personal ID | Name |
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| CHU01 | Mgr. Gabriela Chudašová |
| JUR21 | Mgr. Radka Juříčková, Ph.D. |
| TRA0015 | Mgr. Zuzana Trawinská |
| PRE0053 | Ing. Radim Pretsch |
| ZAR0050 | Bc. Vladimír Žárik, MBA |
Summary |
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A student will learn how to write a placement report, distinguish between formal and informal correspondence, assess a problem and deal with it, express his/her opinion correctly and explicitly. He/she will learn how to structure a presentation.
The teacher reserves the right to modify, supplement and make changes, should the need arise. |
Learning Outcomes of the Course Unit |
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The aim is to acquire communication skills in professional English with the output level B2 of the Common European Framework of Reference for Languages. |
Course Contents |
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The Business Intermediate 2.0: Units 1 - 3
1 Corporate culture
2 Work organization and responsibility
3 Past tenses
4 Meetings one-to-one
5 A placement report
6 Customer support
7 Customer service and telephoning
8 Asking questions and giving instructions
9 Dealing with problems by telephone
10 Formal and informal correspondence
11 Products and packaging, relative clauses
12 Specifications and features of the product
13 Presentation – structure
14 Credit test
The teacher reserves the right to modify, supplement and make changes, should the need arise.
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Recommended or Required Reading |
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Required Reading: |
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ALLISON, J., EMMERSON, P. The Business 2.0 B1+ Intermediate Student’s Book, Oxford: Macmillan Education 2013. ISBN 978-0-230-43788-3.
MASCULL, B. Business Vocabulary in Use. Third Edition. Cambridge University Press 20017. ISBN 978-1-316-62998-7. |
ALLISON, J., EMMERSON, P. The Business 2.0 B1+ Intermediate Student’s Book, Oxford: Macmillan Education 2013. ISBN 978-0-230-43788-3.
MMASCULL, B. Business Vocabulary in Use. Third Edition. Cambridge University Press 20017. ISBN 978-1-316-62998-7. |
Recommended Reading: |
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MURPHY, R. English Grammar in Use 3rd Edition with Answers. Cambridge: Cambridge University Press 2004. ISBN 9780521537629. |
MURPHY, R. English Grammar in Use 3rd Edition with Answers. Cambridge: Cambridge University Press 2004. ISBN 9780521537629. |
Planned learning activities and teaching methods |
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Tutorials |
Assesment methods and criteria |
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Task Title | Task Type | Maximum Number of Points (Act. for Subtasks) | Minimum Number of Points for Task Passing |
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Credit | Credit | | |