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Quality Management

* Exchange students do not have to consider this information when selecting suitable courses for an exchange stay.

Course Unit Code639-2014/01
Number of ECTS Credits Allocated4 ECTS credits
Type of Course Unit *Optional
Level of Course Unit *First Cycle
Year of Study *Third Year
Semester when the Course Unit is deliveredWinter Semester
Mode of DeliveryFace-to-face
Language of InstructionCzech
Prerequisites and Co-Requisites Course succeeds to compulsory courses of previous semester
Name of Lecturer(s)Personal IDName
VYK37Ing. David Vykydal, Ph.D.
Summary
The subject is oriented on explanation of quality management meaning, principles, processes, methods and tools. Basic quality management concepts and procedures of quality management at various stages of product life cycle will be explained too. The attention will be also paid to economic analyses within quality management, as well as to European Union approaches to quality assurance and conformity assessment.
Learning Outcomes of the Course Unit
To obtain knowledge about principles and processes of quality management as well as about use of quality management methods and tools within various stages of product life cycle. Students will learn about basic statistical methods application and customer feedback usage. They will able to analyse economic effects of quality improvement at different types of industrial companies.
Course Contents
1. Introduction and terms related to quality management.
2. Basic principles and concepts of modern quality management.
3. Role, requirements and recommendations of the EN ISO 9000 family of standards.
4. Fundamental processes of quality management.
5. Quality management at design and development stage. Basic methods and tools of quality planning.
6. Quality management at purchasing.
7. Quality economy, areas and approaches. Quality related costs and their measurement.
8. Conformity verification. Basic forms of product verification and inspection. Control of nonconforming products.
9. Human factor within quality management.
10. Auditing within quality management systems.
11. Quality improvement – approaches and methods.
12. European Union approaches to conformity assessment and quality assurance.
13. Trends of quality management development, management systems integration.
14. Business excellence models and their role at quality management.
Recommended or Required Reading
Required Reading:
[1] JURAN,M.J., DeFEO,J.A. Juran´s Quality Handbook. Sixth Edition. New York: McGraw Hill. 2010, 1113 p. ISBN978-0-07-162973-7
[1] NENADÁL, J. a kol. Management kvality pro 21. století. Praha: Management Press, 2018. ISBN 978-80-726-1561-2.
[2] NENADÁL, J. a kol. Managementu kvality. Elektronické studijní texty. VŠB-TUO, 2022.
Recommended Reading:
[1] OAKLAND,J.S. Oakland on Quality Management. Amsterdam. Elsevier. 2004, 476 s. (ISBN 0-7506-5741-3)
[1] HRUBEC,J., VIRČÍKOVÁ,E. a kol. Integrovaný manažérsky systém. Nitra. Slovenská poĺnohospodárska univerzita. 2009, 543 s. ISBN 978-80-552-0231-0
[2] NENADÁL, J. Systémy managementu kvality: co, proč a jak měřit?. Praha: Management Press, 2016. ISBN 978-80-7261-426-4.
Planned learning activities and teaching methods
Lectures, Tutorials
Assesment methods and criteria
Task TitleTask TypeMaximum Number of Points
(Act. for Subtasks)
Minimum Number of Points for Task Passing
Exercises evaluation and ExaminationCredit and Examination100 (100)51
        Exercises evaluationCredit40 20
        ExaminationExamination60 31