| Course Unit Code | 460-4045/04 |
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| Number of ECTS Credits Allocated | 2 ECTS credits |
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| Type of Course Unit * | Optional |
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| Level of Course Unit * | Second Cycle |
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| Year of Study * | Second Year |
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| Semester when the Course Unit is delivered | Winter Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| CHL0042 | Ing. Martin Chlebovský |
| Summary |
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| The course is designed for students who have expressed interest in the principles of IT governance. The course gives a cross section of IT manager and / or Project manager duties in the medium and large enterprises. It puts the necessary emphasis on economic issues and issues of management and leadership associated with the operation and management of IT projects and illustrates the use of technical and economical methods to control both the daily operation of IT structures and to plan large-scale systems. |
| Learning Outcomes of the Course Unit |
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| The aim of the course is to learn students with the functions of Head of Department of Informatics and / or Project Manager in medium and large business with the organization and management of the Department of Informatics in a largely industrial firms and IT companies. On the basis of this knowledge students should prove to orient the organization and processes of IT in schools and international companies. It is also a preparation course for the subject of Project Management. |
| Course Contents |
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Lectures:
1.-2. ICT organisation in companies: The role of the IT department in the company. IT management and its main aspects. IT organisational structure. The difference between a small and a large organisation. Typical activities of an IT department.
3.-4. Basics of project management: Project management as part of IT management. ICT projects. Methodology and process models. Project phases. Tools for ICT project management. Project status reporting.
5.-6. Soft-skills: People management. Presentation skills. Time management. MBTI personality typology. Coaching. Communication skills. Conflict resolution. Negotiation. Methods of teamwork. Engagement.
7.-8. Change processes: Reasons for changes. Adaptation to changes. Successful implementation of changes.
9.-10. Audits: Types of audits. Audit process and results. Corrective actions.
11.-12. Social networks and media: Social networking theory. Use of social media in companies. Use of social media for personal growth. The sharing economy.
13.-14. Fundamentals of IT Service Management: ITIL methodology. IT Services Lifecycle. ITIL processes (incidents, problems, changes). Service desk function. Other IT service management methodologies.
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| Recommended or Required Reading |
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| Required Reading: |
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| COLLINS J.: Good to great, London:Random House Business Books,2001, 258 s., ISBN 0-7126-7609-0 |
PLAMÍNEK J.:Vedení týmů, lidí a firem, 2. přepracované vydání, Praha:Grada Publishing, 2006, 180 s., ISBN 80-247-1092-7
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| Recommended Reading: |
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Gladwell, M: The Tipping Point: How Little Things Can Make a Big DifferenceFormat: Kindle Edition
Print Length: 288 pages, Publisher: Little, Brown and Company; 1 edition (November 1, 2006), ASIN: B000OT8GD0 |
| Gladwell, M: Bod zlomu, O malých příčinách s velkými následky, 256 stran, 298 Kč, ISBN 978-80-7363-199-4, EAN 9788073631994, řada Zlom, vydání 3, poprvé vyšlo 08.04.2008. |
| Planned learning activities and teaching methods |
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| Lectures, Teaching by an expert (lecture or tutorial) |
| Assesment methods and criteria |
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| Task Title | Task Type | Maximum Number of Points
(Act. for Subtasks) | Minimum Number of Points for Task Passing |
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| Graded credit | Graded credit | 100 | 51 |