| Course Unit Code | 639-3016/03 |
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| Number of ECTS Credits Allocated | 5 ECTS credits |
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| Type of Course Unit * | Optional |
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| Level of Course Unit * | Second Cycle |
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| Year of Study * | Second Year |
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| Semester when the Course Unit is delivered | Winter Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| PLU30 | prof. Ing. Jiří Plura, CSc. |
| Summary |
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| The subject is focused to the mastering of selected methods of quality planning and improvement. In the quality planning field attention is paid to the methodical approaches to product quality planning and to selected methods of quality planning, as QFD, FMEA, process capability analysis and seven new quality management tools. In the field of quality improvement attention is paid to the methodology of improvement, seven basic quality management tools, statistical process control and acceptance sampling. |
| Learning Outcomes of the Course Unit |
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Student will be able:
• to classify methods of quality planning and improvement
• to identify suitable methods for various situations
• to apply selected methods of quality planning and improvement
• to interpret achieved results
• to propose suitable actions.
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| Course Contents |
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1. Present development in the quality management field.
2. The importance of quality planning. Methodical approaches and requirements in the field of quality planning
3. Selected quality planning methods. QFD. Transformation of customer requirements to the product quality characteristics. House of Quality.
4. Potential failures risks minimisation with using FMEA. Design FMEA. Process FMEA
5. Process capability analysis. Process capability indices and their interrelations.
6. Seven new quality management tools. Affinity diagram, interrelationship diagram, matrix diagram.
7. Seven new quality management tools. Matrix data analysis, PDPC diagram.
8. Seven new quality management tools. Network diagram.
9. Methodical approaches to the quality improvement. PDCA cycle. Quality Journal method.
10. Seven basic quality management tools. Flowchart. Cause-effect diagram.
11. Data form. Pareto analysis.
12. Histogram in quality management. Scatter diagram.
13. Control charts. Principles of statistical process control.
14. Control charts for variables and attributes.
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| Recommended or Required Reading |
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| Required Reading: |
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PLURA, J. Methods of Quality Planning and Improvement. 1. vyd. Ostrava: VŠB - Technická univerzita Ostrava, 2016. Dostupné z
http://katedry.fmmi.vsb.cz/Opory_FMMI_ENG/2_rocnik/QM/Methods%20of%20Quality%20Planning%20and%20Improvement%20.pdf
GRYNA F. M., RICHARD C. H., CHUA a JOSEPH A. DE FEO. Juran's quality planning and analysis: for enterprise quality 5th ed. New York: McGraw-Hill Higher Education, 2007. ISBN 978-0-07-296662-6.
TAGUE, Nancy R. The quality toolbox. 2nd ed. Milwaukee: ASQ Quality Press, 2005. ISBN 0-87389-639-4.
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PLURA, J. Plánování a neustálé zlepšování jakosti. 1. vydání. Praha: Computer Press, 2001. ISBN 80-7226-543-1.
PLURA, J. Plánování jakosti I. Ostrava: VŠB - Technická univerzita Ostrava, 2008. Dostupné z http://katedry.fmmi.vsb.cz/Opory_FMMI/639/639-Plura-Planovani-jakosti-I.pdf
PLURA, J. Methods of Quality Planning and Improvement. 1. vyd. Ostrava: VŠB - Technická univerzita Ostrava, 2016. Dostupné z http://katedry.fmmi.vsb.cz/Opory_FMMI_ENG/2_rocnik/QM/Methods%20of%20Quality%20Planning%20and%20Improvement%20.pdf
HUTYRA, M., NENADÁL, J., R. PETŘÍKOVÁ a J. PLURA. Management jakosti, Ostrava: VŠB- Technická univerzita Ostrava. ISBN 978-80-248-1484-1. Dostupné z http://www.elearn.vsb.cz/archivcd/FMMI/MJ/Hutyra_management_jakosti.pdf
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| Recommended Reading: |
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FICALORA, J. a L. COHEN. Quality function deployment and Six Sigma: a QFD handbook. 2nd ed. Upper Saddle River, NJ: Prentice Hall, 2010. ISBN 978-0-13-513835-9.
MCDERMOTT, Robin E., Raymond J. MIKULAK a Michael R. BEAUREGARD. The basics of FMEA. New York: CRC Press, 2009. ISBN 978-1-56327-377-3.
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NENADÁL, J., D., NOSKIEVIČOVÁ, R., PETŘÍKOVÁ, J., PLURA a J. TOŠENOVSKÝ. Moderní management jakosti. 1. vyd. Praha: Management Press, 2008. ISBN 978-80-7261-186-7.
PLURA, J. Analýza způsobilosti procesů. 1. vyd. Ostrava: VŠB-TU Ostrava, 2015. ISBN 978-80-248-3719-2. Dostupné z http://katedry.fmmi.vsb.cz/Opory_FMMI/639/639-Analyza%20zpusobilosti%20procesu.pdf
MCDERMOTT, Robin E., Raymond J. MIKULAK a Michael R. BEAUREGARD. The basics of FMEA. New York: CRC Press, 2009. ISBN 978-1-56327-377-3.
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| Planned learning activities and teaching methods |
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| Lectures, Tutorials, Project work |
| Assesment methods and criteria |
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| Task Title | Task Type | Maximum Number of Points
(Act. for Subtasks) | Minimum Number of Points for Task Passing |
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| Credit and Examination | Credit and Examination | 100 (100) | 51 |
| Credit | Credit | 40 | 20 |
| Examination | Examination | 60 | 31 |