Course Unit Code | 639-2020/01 |
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Number of ECTS Credits Allocated | 4 ECTS credits |
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Type of Course Unit * | Choice-compulsory type B |
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Level of Course Unit * | First Cycle |
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Year of Study * | Third Year |
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Semester when the Course Unit is delivered | Winter Semester |
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Mode of Delivery | Face-to-face |
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Language of Instruction | Czech |
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Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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Name of Lecturer(s) | Personal ID | Name |
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| VYK37 | Ing. David Vykydal, Ph.D. |
Summary |
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The subject is oriented on explanation of quality management meaning, principles, processes, methods and tools. Basic quality management concepts and procedures of quality management at various stages of product life cycle will be explained too. The attention will be also paid to economic analyses within quality management, as well as to European Union approaches to quality assurance and conformity assessment. |
Learning Outcomes of the Course Unit |
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To obtain knowledge about principles and processes of quality management as well as about use of quality management methods and tools within various stages of product life cycle. Students will learn about basic statistical methods application and customer feedback usage. They will able to analyse economic effects of quality improvement at different types of industrial companies. |
Course Contents |
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1. Introduction and terms related to quality management.
2. Basic principles and concepts of modern quality management.
3. Requirements and recommendations of the EN ISO 9000 family of standards.
4. Fundamental processes of quality management.
5. Quality management at design and development stage. Basic methods and tools of quality planning.
6. Quality management at purchasing. Quality management at production and service provision.
7. Quality economy, areas and approaches. Quality related costs and their measurement.
8. Conformity verification. Basic forms of product verification and inspection. Control of nonconforming products.
9. Human factor within quality management.
10. Auditing within quality management systems.
11. Quality improvement – approaches and methods.
12. European Union approaches to conformity assessment and quality assurance.
13. Trends of quality management development, management systems integration.
14. Business excellence models and their role at quality management
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Recommended or Required Reading |
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Required Reading: |
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DEFEO, J.A. Juran's Quality Handbook: The Complete Guide to Performance Excellence. Seventh Edition 7th Edition. Columbus: McGraw-Hill Education, 2016. ISBN 978-1259643613.
OAKLAND, J. S. Total quality management and operational excellence: text with cases. 4th ed. London: Routledge, 2014. ISBN 978-0-415-63549-3.
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NENADÁL, J. a kol. Management kvality pro 21. století. Praha: Management Press, 2018. ISBN 978-80-7261-561-2.
DEFEO, J.A. Juran's Quality Handbook: The Complete Guide to Performance Excellence. Seventh Edition 7th Edition. Columbus: McGraw-Hill Education, 2016. ISBN 978-1259643613.
NENADÁL, J., VYKYDAL, D., KLAPUT, P. a E. TYLEČKOVÁ. Management kvality. Elektronické studijní texty. Dostupné z: https://lms.vsb.cz/
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Recommended Reading: |
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PYZDEK, T. a P.A. KELLER. The handbook for quality management: a complete guide to operational excellence. 2nd ed. New York: McGraw-Hill, 2013. ISBN 978-0-07-179924-9.
DENTCH, M.P. The ISO 9001:2015 implementation handbook: using the process approach to build a quality management system [CD-ROM]. Milwaukee: ASQ Quality Press, 2017. ISBN 978-0-87389-938-3.
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NENADÁL, J. Měření v systémech managementu jakosti. Praha: Management Press, 2004. ISBN 80-7261-110-0.
PYZDEK, T. a P.A. KELLER. The handbook for quality management: a complete guide to operational excellence. 2nd ed. New York: McGraw-Hill, 2013. ISBN 978-0-07-179924-9.
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Planned learning activities and teaching methods |
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Lectures, Tutorials |
Assesment methods and criteria |
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Task Title | Task Type | Maximum Number of Points (Act. for Subtasks) | Minimum Number of Points for Task Passing |
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Credit and Examination | Credit and Examination | 100 (100) | 51 |
Credit | Credit | 40 | 20 |
Examination | Examination | 60 | 31 |