| Course Unit Code | 639-2003/01 |
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| Number of ECTS Credits Allocated | 5 ECTS credits |
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| Type of Course Unit * | Compulsory |
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| Level of Course Unit * | First Cycle |
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| Year of Study * | |
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| Semester when the Course Unit is delivered | Summer Semester |
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| Mode of Delivery | Face-to-face |
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| Language of Instruction | Czech |
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| Prerequisites and Co-Requisites | Course succeeds to compulsory courses of previous semester |
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| Name of Lecturer(s) | Personal ID | Name |
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| NEN20 | prof. Ing. Jaroslav Nenadál, CSc. |
| Summary |
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| The subject is oriented on explanation of quality management meaning, principles, processes and basic methods and tools of quality management systems. Basic quality management concepts and procedures of quality management at various stages of product life cycle will be explained too. The attention will be also paid to economic analyses within quality management systems, as well as to their audits and continuous improvement. |
| Learning Outcomes of the Course Unit |
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| To obtain knowledge about quality management systems principles within various stages of product life cycle. Students will learn to analyse economic impacts of quality management and understand quality management approaches at design and development stage, purchasing as well as at product realization. They also learn about quality management auditing and continuous improvement. |
| Course Contents |
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1. Introduction to quality management, terms and definitions.
2. Quality management basic principles, concepts and approaches.
3. Requirements and recommendations of the ISO 9000 family of standards.
4. Process approach implementation at quality management.
5. Fundamental areas of quality management systems processes.
6. Quality management at design and development stage. Basic methods and tools of quality planning.
7. Processes of quality management at purchasing.
8. Processes of quality management during product realization.
9. Economic features of quality management. Quality related costs and their measurement.
10. Quality management at supporting processes.
11. Product verification. Basic forms of quality inspection – meaning and functions. Control of non-conforming products.
12. Fundamentals and procedures of quality management systems audits.
13. Improvement methodologies. Basic methods and tools of quality improvement.
14. EU approaches to quality assurance and conformity assessment.
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| Recommended or Required Reading |
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| Required Reading: |
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| JURAN,M.J.-DeFEO,J.A.: Juran´s Quality Handbook. Sixth Edition. New York: McGraw Hill. 2010, 1113 p. (ISBN978-0-07-162973-7) |
NENADÁL,J-NOSKIEVIČOVÁ,D.-PETŘÍKOVÁ,R.-PLURA,J.-TOŠENOVSKÝ,J.: Moderní management jakosti. Principy, postupy, metody. Praha: Management Press. 2008, 384 s. (ISBN 978- 80-7261-186-7)
Elektronická studijní opora Management jakosti, dostupná na http://barborka.vsb.cz
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| Recommended Reading: |
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| OAKLAND,J.S.: Oakland on Quality Management. Amsterdam. Elsevier. 2004, 476 s. (ISBN 0-7506-5741-3) |
NENADÁL,J.: Měření v systémech managementu jakosti. Druhé doplněné vydání. Praha. Management Press. 2004, 335 s. (ISBN 80-7261-152-6)
HRUBEC,J.-VIRČÍKOVÁ,E. a kol.: Integrovaný manažérsky systém. Nitra. Slovenská poĺnohospodárska univerzita. 2009, 543 s. (ISBN 978-80-552-0231-0)
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| Planned learning activities and teaching methods |
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| Lectures, Tutorials |
| Assesment methods and criteria |
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| Tasks are not Defined |