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Ukončeno v akademickém roce 2011/2012

Social Manners

Type of study Bachelor
Language of instruction Czech
Code 115-0318/04
Abbreviation SPOLPROT
Course title Social Manners
Credits 2
Coordinating department Department of Management
Course coordinator Ing. Kateřina Mokrá, Ph.D.

Osnova předmětu

Historical development of Etiquette
- current level of social behaviour

General rules of the social intercourse
- social communication
- art of speaking and public performing

Body Language
- verbal communication
- nonverbal communication

Business Activity
- business meetings organization
- conference organization
- preparation of the foreign guest visit
- ordinary professional calls
- business trips
- practical advice

Social and business opportunities
- organizational arrangements
- Basic forms of social enterprise
- Food & Beverage
- rules of dining
- social accident

Professional dress code
- clothing culture
- choice of clothing depending on the occasion
- Jewellery and bijouterie
- hair styles, perfume
- cosmetics

Spare-events and opportunities
- visits to cultural events
- death, funerals, condolences
- flowers
- wedding, engagement, religious ceremonies

Looking for job
- how to apply for a job
- preparing for the job interview
- passing the job interview

National mentality
- What can be understood as a national mentality
- selected countries and regions, commercial practices in Asia, Europe, U.S.



Disabled persons
- disabled persons in our neighbourhood
- employment of disabled persons
- way of communication with these people

Diplomatic Protocol
- the establishment of diplomatic relations and missions
- duties and rights of diplomatic representatives
- consuls and consular offices
- Vienna Convention on Diplomatic Relations

Povinná literatura

Formáčková, M. Vysoká škola bontonu. 1. vyd. Praha: Petr Tychl -
Nakladatelství XYZ, 2006. 214 s. ISBN 80-86864-56-1 
Pernal, E. Taktně, profesionálně, elegantně. 1.vyd. Praha: Ekopress, 2001. 270
s. ISBN 80-86119-35-1
Smejkal, V. Lexikon společenského chování. 1.vyd. Praha: Grada, 1993. 224 s.
ISBN 80-85623-38-2
Šroněk, I. Etiketa a etika v podnikání. 1.vyd. Praha: Management Press, 1995.
212 s. ISBN 80-85603-94-2
Poberovy, S. a J. Minimum bontonu. 3.vyd. Praha: Olympia, 1994. 67 s. ISBN 80-
7033-427-4
Vašáryová, M. Diskrétní průvodce. 1.vyd. Praha: Pragna, 1999. 126 s. ISBN 80-
7205-610-7

Doporučená literatura

K tomuto předmětu nebyla specifikována doporučená literatura.