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Terminated in academic year 2014/2015

Student Professional Training C

Type of study Bachelor
Language of instruction Czech
Code 115-0327/01
Abbreviation ODBPC
Course title Student Professional Training C
Credits 2
Coordinating department Department of Management
Course coordinator Ing. Jiří Durďák

Subject syllabus

1. Experience in the accommodation
- Familiarity with the operation of reception
- activity of the hotel maids housekeeping
- familiarization with the activities of hotel maintenance, security services and work
parking operational record-keeping, evaluation of activities for the needs of CSU

2. Experience in catering equipment, facilities
-introduction with the operation of the kitchen and store
-activities of cooks , labor of extra forces in the kitchen, activity warehouseman,
bartender operational record-keeping, creating menus, ordering goods

3. Experience in the canteen-operation
-familiarization with the operation of restaurants, lounges, bar
Head Waiter-business, business service
-works for the banquets operating-system administration

4. Experience in information tourist facilities
-familiarization with the operation of the IC
-work at the desk [provide information, souvenirs and publications]
Desk-executives on the town hall tower operational record-keeping

5. Experience in a travel agency
familiarization with operation-
-preparation of tours [treatment exact documentation], leading tours
(Guide) in Ostrava
-sales of stays and tours
-introduction with the methods of negotiations with the client

Literature

Literature on various subjects absolved and possibly other titles by the specifics of operation, in which the students practice exercises.

Advised literature

Literature on various subjects absolved and possibly other titles by the specifics of operation, in which the students practice exercises.