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Terminated in academic year 2012/2013

Management of Production and Services

Type of study Bachelor
Language of instruction Czech
Code 115-0407/02
Abbreviation ŘVS
Course title Management of Production and Services
Credits 4
Coordinating department Department of Management
Course coordinator Ing. Terezie Krestová, Ph.D.

Subject syllabus

1. Theoretical basics of manufacturing and services
* The core and objectives of production management
* Production and its division
* The core and goal of the service
* The classification of services and the factors that affect
2. Characteristics of production management and service management
* The basic tasks of production management and service management
* Trends of production management and service management
* The business management of manufacturing operations
* Specific of service management
3. Ensuring manufacturing enterprise business and enterprise services
* Plan of development of production and services
* Innovative business processes and management opportunities
* Design of production system
* Design process
* Decision-making factory managers
4. Preparation od production or services
* The content and structure of pre-production
* Standardization in production management
* Value Engineering
* Creation, evaluation and selection of products and technologies
5. Aggregate production planning
* Planning of capacity
* Aggregate production plan and schedule
* The planning of materials requirements of production
* Manufacturing Resource Planning System
* Planning of personnel for the manufacturing process
* Consolidation of production planning and inventory management
6. Operational management process
* Organize and utilization of space
* Scheduling bulk, mass and individual production
* Division of work and shifting work assignments
* Method of Just-in-Time
* Optimization of production technology
7. Control of continuous changes in production and service as a dynamic process
* Manufacturing benchmarking and reengineering
* Total quality management products and services
* The introduction of new products and processes
* Production Controlling

Literature

ROSSOUW, Dirk. Focus on Operational Management: A Generic Approach. 2nd ed. Juta Academic, 2012. ISBN 978-0-702-18919-7 .

Advised literature

RUSSELL, Roberta S. and Bernadr TAYLOR. Operations management: quality and competitiveness in a global environment. Hoboken: Wiley, 2006. ISBN 0471692093 .