1 Crisis
• Admitting the crisis, Signals of a crisis
2 Stakeholders
3 Crisis team
4 Damage incurred
5 Diagnosis
• Analyses, The type of crisis, Strategy of coping with a crisis
6 Crisis interventions
• Recovery (revitalization) plan, Crisis stabilization, New management, Stakeholder management, Change of organization strategy, Critical process of improvement, Organizational changes, Financial restructuring, Evaluation of crisis management results and their use for prevention, Restoration of credibility
7 Communication with stakeholders
8 Termination of a crisis (putting a crisis to an end)
9 Prevention of a crisis
• Finding bottlenecks, Crisis plan, Procedure for drawing up a simple crisis plan, Crisis team, Information, Preparation of room for the management of unexpected events
Training and preparation of managers for prevention and management of business crises:
1. The practice of crisis management in organizations and the desirable focus of the education system in this area
2. Factors influencing the course of a crisis
• Personal approach of the manager to the preparation for a crisis event, Conditions for preparation for a crisis, Subsystems of preparation and training
3. Requirements placed on the preparation of a manager
• Admitting the crisis, Signals of a crisis
2 Stakeholders
3 Crisis team
4 Damage incurred
5 Diagnosis
• Analyses, The type of crisis, Strategy of coping with a crisis
6 Crisis interventions
• Recovery (revitalization) plan, Crisis stabilization, New management, Stakeholder management, Change of organization strategy, Critical process of improvement, Organizational changes, Financial restructuring, Evaluation of crisis management results and their use for prevention, Restoration of credibility
7 Communication with stakeholders
8 Termination of a crisis (putting a crisis to an end)
9 Prevention of a crisis
• Finding bottlenecks, Crisis plan, Procedure for drawing up a simple crisis plan, Crisis team, Information, Preparation of room for the management of unexpected events
Training and preparation of managers for prevention and management of business crises:
1. The practice of crisis management in organizations and the desirable focus of the education system in this area
2. Factors influencing the course of a crisis
• Personal approach of the manager to the preparation for a crisis event, Conditions for preparation for a crisis, Subsystems of preparation and training
3. Requirements placed on the preparation of a manager