1. Understanding crisis (trends that promote crises, organization as a system, definition of crisis, elements of the concept of the crisis).
2. Typology of crisis (criteria, crisis matrix).
3. Vulnerability of the organizations (BIA, business operations, risk and vulnerability analysis).
4. Crisis manager and crisis management team (factors influencing the course of a crisis, training).
5. Early warning system (indicators, construction).
6. Crisis management plan (purpose, scope, assumptions, crisis management team and its activities and responses, business units, individuals with critical responsibilities, crisis operations center).
7. The algorithm of crisis management operations.
8. Phase of the crisis.
9. Development of the crisis in the organization.
10.Business recovery strategy (seven key elements).
11.After the crisis.
12.Crisis model and its application.
13.Risk management.
14.Secure management.
Case studies
2. Typology of crisis (criteria, crisis matrix).
3. Vulnerability of the organizations (BIA, business operations, risk and vulnerability analysis).
4. Crisis manager and crisis management team (factors influencing the course of a crisis, training).
5. Early warning system (indicators, construction).
6. Crisis management plan (purpose, scope, assumptions, crisis management team and its activities and responses, business units, individuals with critical responsibilities, crisis operations center).
7. The algorithm of crisis management operations.
8. Phase of the crisis.
9. Development of the crisis in the organization.
10.Business recovery strategy (seven key elements).
11.After the crisis.
12.Crisis model and its application.
13.Risk management.
14.Secure management.
Case studies