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Terminated in academic year 2008/2009

Marketing Communication

Type of study Follow-up Master
Language of instruction Czech
Code 116-0330/02
Abbreviation MK
Course title Marketing Communication
Credits 4
Coordinating department Department of Marketing and Business
Course coordinator Ing. Tereza Prešnajderová, Ph.D.

Subject syllabus

1. Integrated marketing communication. Marketing communication mix. Company communication integration. Integration levels. Barriers of integrated communication. Integrated communication plan.
2. Marketing communication models. Hierarchy efekts model. Model of attitudes creation and alternation. Irritation model. Brand mistake model.
3. Targets and target groups of marketing communication. Marketing communication targets. Factors influencing creation of marketing communication targets. Market segmentation. Targeting. Positioning.
4. Advertising. Advertising definition. Informative, persuasive and reminded advertising. Reasonable and emotional advertising. Communication message creation with respect to communication targets. Advertising instruments. Research for advertising.
5. Public relations. Importance of public relations. PR target groups. PR instruments. Corporation identity. Lobbying. Role of PR in critical situations.
6. Sponsoring. Principle of sponsoring. Possibilities of sponsoring utilization. Sponsoring target groups. Types of sponsoring programms.
7. Sales promotion. Targets and target groups of sales promotion. Sales promotion instruments and their utilization. Marketing communication in the point of sale. Marchandising. Roles of exhibitions and trade fairs in marketing communication.
8. Personal selling. Utilization of personal selling in marketing communication. Phases of personal selling. Sellers management. Seller‘s personality. Multi-level marketing.
9. Direct marketing. Principle and targets of direct marketing. Types and instruments for direct marketing. Telemarketing. Direct mail. Database marketing. Customer relationship management.
10. Marketing communication planning. Marketing communication budget creation. Marketing communication strategies. Media planning. Media choice. Marketing communication activities implementation and coordination.
11. Assessment of marketing communication efficiency. Possibilities of measurement and testing of marketing communication efficiency. Advertisement evaluation. Measurement of PR and sponsoring efficiency.
12. Applications of marketing communication. E-communication. Marketing communication on B2B markets. International marketing communication.
13. Contemporary trends in marketing communication. Event marketing. Product placement. Guerilla marketing. Viral marketing. Social marketing.
14. Institutional and legislation framework of marketing communication. Associations and agencies for marketing communication. Advertising and PR agencies. Marketing communication agencies choise. Advertisement legal regulations in Czech Republic. Ethics in marketing communication.

Literature

DE PELSMACKER, P., GEUENS, M. and J. VAN DEN BERGH. Marketing Communications: A European Perspective. 7th ed. New Jersey: Pearson Education, 2021. ISBN 978-1-292327891.
FILL, Chris. Marketing Communications: Brands, Experiences and Participation. 8th edition. New Jersey: Pearson Education, 2019. ISBN 978-1-292-23500-4 .
MORIARTY, S., MITCHELL. N. and W. WELLS. Advertising. Principles&Practice. 10th edition. New Jersey: Pearson Education, 2019. ISBN 9780134480435 .

Advised literature

BELCH, G. E. and M. A. BELCH. Advertising and Promotion: An Integrated Marketing Communications Perspective. 11th edition New York: McGraw-Hill/Irwin, 2018. ISBN 9781259548147 .
CLOW, K. E. and D. BAACK. Integrated Advertising, Promotion and Marketing Communication. 8th edition. New Jersey: Pearson Education, 2018. ISBN 9780134484136 .
HACKLEY, Chris. Advertising & Promotion: An integrated Marketing Communications Approach. 2nd Edition. London: Sage, 2013. ISBN 978-1-84920-145-2.