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Terminated in academic year 2013/2014

Marketing Research B

Type of study Follow-up Master
Language of instruction English
Code 116-0528/01
Abbreviation MRB
Course title Marketing Research B
Credits 4
Coordinating department Department of Marketing and Business
Course coordinator Ing. Martina Petrunčíková, Ph.D.

Subject syllabus

1. The role of modern statistics in the process of marketing research.
- The basic terms.
- Stages of statistical research.
- The basis of work with data.
2. Selective statistical research.
- Types of selective research.
- Construction of selective error.
- The quality of data.
- Types of ranges.
3. Statistical and graphical description.
- Measuring of grade and heterogenity of data.
- Sorting first and second grade.
- Contingency tables.
- Point and interval estimate.
4. Testing hypothesis.
- Indefiniteness of data.
- Analysis of contingency tables.
- Parametric and nonparametric tests.
- X2 test.
- Next characteristics.
5. Analysis of dependency.
- Compare means.
- T-tests.
- Analysis of statistical scatter (ANOVA). ROC curves.
6. Correlation and regression analysis.
- Correlation analysis.
- Simple and multipleregression.
7. Segmentation and creating typologies.
- Classification and creating profiles of customers.
- Various types of measurement of distance.
8. Factor analysis.
- Searching of hidden causes.
- Measuring values of latent variables influencing answers in a questionnaire.
- Identification of correlational dimensions and correlational clusters.
9. Presentation of results.
- Interpretation of results.
- Final report of research project.
- Recommendation to the management.
- Organization and course of the presentation.
10. Qualitative research.
- Specifications of qualitative research.
- Use of qualitative research for the needs of marketing communication.
- Focus group.
11. Indirect and expert methods in research.
- Psychological exploration.
- Associative procedures.
- Projective tests.
- Physiognomical procedures.
- Selective experts methods.
12. Decision-making processes in marketing.
- Conditions for decision-making.
- Market research in different conditions.
- Procedure and presentation of results on a concrete market.
- Examples from practice.
13. Choice of agency for cooperation in marketing research.
- Decision-making abut participation of agency.
- Overwiew of research agencies.
14. Modern statistical work.
- Statistical calculation environment.
- Specialized statistical software.
- Database information sources for marketing research.

Literature

BURNS, A. C., A. VEECK and R. F. BUSH. Marketing Research. 8th ed. Harlow: Pearson, 2017. ISBN 978-1-292-15326-1 .
MALHOTRA, N. K., D. NUNAN and D. F. BIRKS. Marketing Research: An Applied Approach. 5th ed. Harlow: Pearson Education Limited, 2017. ISBN 978-1-29210315-0 .
McCORMICK, Keith et al. SPSS Statistics for Data Analysis and Visualization. Indianapolis: Wiley, 2017. ISBN 978-1-119-00355-7.

Advised literature

HACKLEY, Christopher E. Qualitative Research in Marketing and Management: Doing Interpretive Research Projects. 2nd ed. London: Routledge, Taylor and Francis Group, 2020. ISBN 978-1-138-33219-5.
MALHOTRA, Naresh K. Essentials of Marketing Research: a Hands-on Orientation. Boston: Pearson, 2015. 432 p. ISBN 978-1-292-06016-3 .
SILVERMAN, David. Qualitative Research. 4th ed. Los Angeles: SAGE, 2016. ISBN 978-1-4739-1657-9 .