Terminated in academic year 2016/2017

Quality Management B

Type of study	Follow-up Master
Language of instruction	Czech
Code	152-0420/03
Abbreviation	ŘJ B
Course title	Quality Management B
Credits	4
Coordinating department	Department of Business Administration and Law
Course coordinator	doc. Ing. Pavla Macurová, CSc.

Subject syllabus

1. Understanding quality and approaches to quality management.
2. Quality management systems, environment management systems, healsth and safety management systems according to ISO standards. Integrated management systems.
3. Methods and techniques supporte the prevention against nonconformity (QFD, FMEA).
4.Process analysis and improvement - approaces, methods, techniques: PDCA cycle, Quality Journal and simple statistical tools implementation, statistical process control (SPC), Kaizen and Six Sigma - explaining and comparison.
6. Total Quality Management approach: philosophy, principles, tools, implementation.
7. Lean management and connection with TQM.

Literature

OAKLAND, JOHN S. and MARTON MAROSSZEKY. Total Construction Management. Lean Quality in construction project delivery. New York: Routlege, 2017. 634 p. ISBN 978-1138908536.

Advised literature

R. A. MUNRO, G. RAMU and D.J. ZRYMIAK. The Certified Six Sigma Green Belt. Handbook. 2nd edition. Milwaukee: ASQ, Quality Press, 2015. ISBN 978-0-87389-891-1.

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