Course syllabus:
1. Conception of counseling for entrepreneurs and managers as a profession - definition of consulting, counseling and counseling service, history of counseling, development of counseling, specifics of service, ethics and culture in counseling, reasons for using and not using counseling services.
2. Typology of counseling - commercial and non-commercial form of counseling services, types of counseling services in management and business, typology of forms of business support, basic types of personnel counseling.
3. Business consulting - definition of the terms culture and ethics, code of ethics, ethics in selected activities of the consulting firm.
4. Techniques of counseling work and process of change - basic techniques of counseling work, definition of counseling approaches, role of counselor in counseling process, criteria of counseling verification, nature of change, dilemmas of change, nature of change, concept of change in people.
5. Communication of the counselor with the client - model of communication, verbal and nonverbal communication, manifestations of nonverbal communication, mistakes in communication, types of behavior, personality traits, acting abroad.
6. Organization of counseling work - organization of consulting firm office, composition of counseling team, first contact with client, time in counseling and temporalization of negotiations.
7. Consultancy process and its application, counseling skills and offer of services - phases of counseling process, identification of client problem, project approach to order planning, definition of counseling skills, structure of counseling services offer.
8. Specifics in selected business segments and business management - role of advisor and definition of basic methods in selected business segments and business management.
1. Conception of counseling for entrepreneurs and managers as a profession - definition of consulting, counseling and counseling service, history of counseling, development of counseling, specifics of service, ethics and culture in counseling, reasons for using and not using counseling services.
2. Typology of counseling - commercial and non-commercial form of counseling services, types of counseling services in management and business, typology of forms of business support, basic types of personnel counseling.
3. Business consulting - definition of the terms culture and ethics, code of ethics, ethics in selected activities of the consulting firm.
4. Techniques of counseling work and process of change - basic techniques of counseling work, definition of counseling approaches, role of counselor in counseling process, criteria of counseling verification, nature of change, dilemmas of change, nature of change, concept of change in people.
5. Communication of the counselor with the client - model of communication, verbal and nonverbal communication, manifestations of nonverbal communication, mistakes in communication, types of behavior, personality traits, acting abroad.
6. Organization of counseling work - organization of consulting firm office, composition of counseling team, first contact with client, time in counseling and temporalization of negotiations.
7. Consultancy process and its application, counseling skills and offer of services - phases of counseling process, identification of client problem, project approach to order planning, definition of counseling skills, structure of counseling services offer.
8. Specifics in selected business segments and business management - role of advisor and definition of basic methods in selected business segments and business management.