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Ukončeno v akademickém roce 2014/2015

Quality Management A

Type of study Follow-up MasterBachelor
Language of instruction English
Code 152-0555/01
Abbreviation ŘJA
Course title Quality Management A
Credits 4
Coordinating department Department of Business Administration and Law
Course coordinator doc. Dr. Ing. Pavel Blecharz

Osnova předmětu

Quality and Customer
International Standards
Quality Planning
Quality Function Deployment
Product Realization
Process Management
Quality Tools
Continuous Improvement Methods

E-learning

Just for students of Erasmus program

Povinná literatura

1) Quality planning and analysis : from product development through use / J.M. Juran, Frank M. Gryna. - 3rd ed. / prepared by Frank M. Gryna, intern. ed.. - New York : McGraw-Hill, 1993,il. ISBN 0-07-112992-8
2) Total quality control / A.V. Feigenbaum. - 3rd ed., rev.. - New York : McGraw-Hill, 1991 - xxvii, : il. ISBN 0-07-112612-0

Doporučená literatura

1) ISO 9000 series, ISO 9000:2015, ISO 9001:2015
2) Juran's quality handbook / Joseph M. Juran, co-editor-in-chief, A. Blanton Godfrey, co-editor-in-chief. - 5th ed.. - New York : McGraw-Hill, c1999 - [1618] ISBN 0-07-034003-X
3) Process management to quality improvement : the way to design, document and re-engineer business systems / Gary Born. - Chichester : Wiley, c1994 - xiv, ISBN 0-471-94283-9
4) Total quality management : text with cases [Oakland, 2003] / John S. Oakland. - 3rd ed.. - Oxford : Elsevier Butterworth-Heinemann, 2003 - x, 483 s. : il. ISBN 0-7506-5740-5, 978-0-7506-5740-2