Terminated in academic year 2012/2013

Selected Methods and Techniques for Quality Assurance

Type of study	Doctoral
Language of instruction	Czech
Code	152-0915/01
Abbreviation	VM a TZJ
Course title	Selected Methods and Techniques for Quality Assurance
Credits	10
Coordinating department	Department of Business Administration and Law
Course coordinator	doc. Ing. Pavla Macurová, CSc.

Subject syllabus

1.Quality planning, assurance and improvement.
2.Approaches to quality improvement
- Kaizen, six Sigma, reengineering.
3.Team work in quality management.
4.Variability analysis and diagnostics.
5.Methods and techniques in quality measuring and assessment.
6.Selfassessment and benchmarking in quality management.
7.Methods used in quality plannig
- QFD, FMEA, FTA, DOE, value analysis etc.
9.Seven traditiona and seven new tools in quality improvement.
10. Statistical sampling.
11.Software support of quality diagnostics and improvement.

Literature

Bugler, J.: Quantitative methods for business and management. Pearson Education Limited, 2012.

Advised literature

Dale, B. G. - Wiele, T., - Iwaarden, J.: Managing Quality. Blackwell Publishing, 2007.

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