Terminated in academic year 2011/2012

Quality Management Systems

Type of study	Doctoral
Language of instruction	Czech
Code	345-0919/01
Abbreviation	SRJ
Course title	Quality Management Systems
Credits	10
Coordinating department	Department of Mechanical Technology
Course coordinator	prof. Ing. Jaroslav Nenadál, CSc.

Subject syllabus

EN:
1. Purpose and terms of quality management
2. Quality management concepts and principles
3. Role of top management within quality management systems
4. Customer relationship development
5. Quality management at design stage
6. Partnership with suppliers
7. Quality management within the product provision
8. Quality management system auditing
9. Measurements within quality management systems
10. TQM conception
11. Methods and tools of quality management

E-learning

None.

Literature

JURAN,J.M.-DeFEO,J.A..: Juran´s Quality Handbook. Sixth Edition. New York. Mc Graw-Hill. 2010, 1113 p. (ISBN 978-0-07-162973-7)

OAKLAND,J.: Oakland on quality management. Amsterdam. Elsevier. 2004 476 p. (ISBN 0-7506-5741-3)

Advised literature

Any title focused on advanced quality management systems.

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