- Quality Management Systems (QMS) as a part of total company management system.
- Fundamentals of quality management, including terms.
-Basic concepts and approaches to quality management- the ISO concepts, the branch standard concept, TQM concept.
- Documentation control. Quality management as trilogy of quality planning, quality assurance and quality improvement.
- Basic methods and tools of quality planning.
- Quality at purchasing. Suppliers evaluation and selection.
- Quality management at product realization.
- Quality related costs. Life cycle costing.
- Quality verification and inspection.
- Human factor within QMS.
- Quality audits.
- Quality improvements methodology, methods and tools.
- Fundamentals of integrated management systems.
-Excellence principles. The EFQM Excellence Model and its use.
- Fundamentals of quality management, including terms.
-Basic concepts and approaches to quality management- the ISO concepts, the branch standard concept, TQM concept.
- Documentation control. Quality management as trilogy of quality planning, quality assurance and quality improvement.
- Basic methods and tools of quality planning.
- Quality at purchasing. Suppliers evaluation and selection.
- Quality management at product realization.
- Quality related costs. Life cycle costing.
- Quality verification and inspection.
- Human factor within QMS.
- Quality audits.
- Quality improvements methodology, methods and tools.
- Fundamentals of integrated management systems.
-Excellence principles. The EFQM Excellence Model and its use.