1. Introduction to quality management, terms and consequences.
2.-3. Quality management principles and concepts.
4. The ISO 9000 family of standards requirements and recommendations.
5. Process approach and its application at quality management systems.
6. Quality management at design and development.
7. Quality management at purchasing.
8. Quality management at product realization.
9. Economic consideration related to quality - quality costing.
10. Quality products verification - measurement devices control.
11. Documentation and records control at quality management systems.
12. EU approach to quality assurance.
13. Quality auditing, principles and procedures.
14. Continuous improvement methodology, methods and tools.
2.-3. Quality management principles and concepts.
4. The ISO 9000 family of standards requirements and recommendations.
5. Process approach and its application at quality management systems.
6. Quality management at design and development.
7. Quality management at purchasing.
8. Quality management at product realization.
9. Economic consideration related to quality - quality costing.
10. Quality products verification - measurement devices control.
11. Documentation and records control at quality management systems.
12. EU approach to quality assurance.
13. Quality auditing, principles and procedures.
14. Continuous improvement methodology, methods and tools.