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Terminated in academic year 2019/2020

Quality Planning

Type of study Doctoral
Language of instruction Czech
Code 639-0905/02
Abbreviation QP
Course title Quality Planning
Credits 10
Coordinating department Department of Quality Management
Course coordinator prof. Ing. Jiří Plura, CSc.

Subject syllabus

The content and the importance of quality planning. Quality planning according the family of standards ISO 9000.
Quality plans, purpose of use. Recommended contents of quality plans according to ISO 10005: 2006.
Methodological approaches to product quality planning. Planning of product quality by J.M. Juran. Advanced Product Quality Planning (APQP). Control plans and their use.
The production part approval process (PPAP).
QFD and its use. Basic and advanced variant of the House of Quality. Four- matrices approach. Matrix of Matrices.
Design review, objectives, principles, content.
FMEA and its application. Product FMEA. Process FMEA.
Fault Tree Analysis ( FTA).
Process capability analysis, procedure, solution of non-standard situations. Machine capability analysis.
Process capability indices and their interpretation. Capability indices sensitivity to changes in the process. The use of capability indices to estimation of the probability of non-conforming products occurrence.
Factors affecting the explanatory power of process capability indices. Interval estimation of process capability indices.
Process capability analysis in the cases of non-measurable quality characteristics.
Statistical properties of measurement systems. Measurement system analysis using indices Cg and Cgk.
Analysis of the drift, bias and linearity of measurement system.
Analysis of repeatability and reproducibility of measurement system.
Analysis of measurement systems in the case of attributes.
Seven new quality management tools and their use in quality planning. Affinity diagram. Relationship diagram.
Systematic diagram. Matrix diagram. PDPC diagram.
Matrix data analysis, procedure, methods.
Network diagram, processing and evaluation process. Time slacks of activities. Gantt diagram.
Methodologies of quality improvement and problem solving. PDCA cycle. Quality Journal methodology. G8D methodology.
Fundamentals of project management. The life cycle of the project. Types of project organization. Project Quality Management according to ISO 10006:2004.

Literature

GRYNA F. M., CHUA, R. C. H., DE FEO, J. A. Juran's Quality Planning and Analysis: for Enterprise Quality. 5th ed. New York: McGraw-Hill Higher Education, 2007, 774 pp., ISBN 978-0-07-296662-6
NANCY R. TAGUE The Quality Toolbox. 2nd ed.. Milwaukee: ASQ Quality Press, 2005, 558 s., ISBN 0-87389-639-4
Advanced Product Quality Planning (APQP) and Control Plan. 2nd edition. Chrysler Corporation, Ford Motor Company, General Motors Corporation, 2008

Advised literature

Production Part Approval Process (PPAP). 4th edition. Chrysler Corporation, Ford Motor Company, General Motors Corporation, AIAG, 2006
RE VELLE, J. B.- MORAN, J. W. – COX, C. A.: The QFD Handbook. New York: John Wiley&Sons, Inc., 2000, 410 pp. ISBN 0-471-17381-9
KOTZ, S. – LOVELACE, C.R.: Process Capability Indices in Theory and Practice. New York: Oxford University Press, 1998, ISBN 0-340-69177-8 
Measurement System Analysis (MSA). 4th edition. Chrysler Group LLC, Ford Motor Company, General Motors Corporation, 2010, 231 s., ISBN 978-1-60-534211-5 
ISO 10005 Quality management systems - Guidelines for quality plans. International Organization for Standardization, 2005
ISO 10006 Quality management systems - Guidelines for quality management in projects. International Organization for Standardization, 2003