1. Introduction to quality management, terms and definitions.
2. Quality management basic principles, concepts and approaches.
3. Requirements and recommendations of the ISO 9000 family of standards.
4. Process approach implementation at quality management.
5. Fundamental areas of quality management systems processes.
6. Quality management at design and development stage. Basic methods and tools of quality planning.
7. Processes of quality management at purchasing.
8. Processes of quality management during product realization.
9. Economic features of quality management. Quality related costs and their measurement.
10. Quality management at supporting processes.
11. Product verification. Basic forms of quality inspection – meaning and functions. Control of non-conforming products.
12. Fundamentals and procedures of quality management systems audits.
13. Improvement methodologies. Basic methods and tools of quality improvement.
14. EU approaches to quality assurance and conformity assessment.
2. Quality management basic principles, concepts and approaches.
3. Requirements and recommendations of the ISO 9000 family of standards.
4. Process approach implementation at quality management.
5. Fundamental areas of quality management systems processes.
6. Quality management at design and development stage. Basic methods and tools of quality planning.
7. Processes of quality management at purchasing.
8. Processes of quality management during product realization.
9. Economic features of quality management. Quality related costs and their measurement.
10. Quality management at supporting processes.
11. Product verification. Basic forms of quality inspection – meaning and functions. Control of non-conforming products.
12. Fundamentals and procedures of quality management systems audits.
13. Improvement methodologies. Basic methods and tools of quality improvement.
14. EU approaches to quality assurance and conformity assessment.