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Communication Competence

Type of study Follow-up Master
Language of instruction English
Code 711-0517/04
Abbreviation KomK
Course title Communication Competence
Credits 2
Coordinating department Department of Social Sciences
Course coordinator Mgr. Martina Schneiderová, Ph.D.

Osnova předmětu

1. Interaction and Communication. Communication Process, Communication Phase.
2. Feedback
3. Barriers in Communication
4. Selected Forms of Communication. Digital and Analogue Communication.
5. Verbal Communication.
6. Conduct of Interview, Types of Questions, Principles of Effective Communication.
7. Non-Verbal Communication.
8. Intercultural Aspects of Communication.
9. Assertive Skills, Negotiation.
10. Presentation Skills. Types of Presentation, Audience Analysis, Creation of Presentation.
11. Rhetoric Skills. Preparation for Public Appearances, Paralingvistic Aspects of Speech, Argumentation.
12. Cooperative skills. Testing team roles (Belbin), Strengthening Cooperative Competencies.
13. - 14. Self-Management. Identification of Own Strengths and Weaknesses, Creation of a Personal Career Plan.

Povinná literatura

GALLO, C. The presentation secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience. New York: McGraw-Hill Companies, 2010. ISBN 978-0-07-163675-9 .
MORRIS, D. Peoplewatching: The Desmond Morris Guide to Body Language. London: Vintage, 2002. ISBN 0099429780 .

Doporučená literatura

RAO, M. S. Soft Skills: Enhancing Employability : Connecting Campus with Corporate. New Dehli: I. K. International Publishing House Pvt. Ltd., 2010. ISBN 978-93-80578-38-5 .