Ukončeno v akademickém roce 2012/2013

Prevention and Crisis Control in Companies

Typ studia	navazující magisterské
Jazyk výuky	angličtina
Kód	115-0548/01
Zkratka	CM
Název předmětu česky	Prevention and Crisis Control in Companies
Název předmětu anglicky	Prevention and Crisis Control in Companies
Kreditů	4
Garantující katedra	Katedra managementu
Garant předmětu	doc. Ing. Marie Mikušová, Ph.D.

Osnova předmětu

1st Crisis management-introduction to the topic
2nd Crisis model, characteristics of the crisis
3rd Corporate crisis (the effects, types, causes, identification)
4th Crisis management (principles, instruments, factors, revitalization, funding)
5th Preparing for crisis intervention during the crisis
6th Crisis matrix analysis of crisis situations
7th The final solution to the crisis, maintaining business
8th The final solution to the crisis-closure.
9th Crisis Communications
10th Management claims (claims to work with)
11th Management claims (court, alternative dispute)
12th Business risk
13th Risk Management
14th Reengineering

Povinná literatura

MIKUŠOVÁ, Marie. Crisis management. Review of interdisciplinary approaches to crisis and crisis management. Saarbrucken: LAP Lambert Academic, 2012. .
LERBINGER, Otto. The Crisis Manager. Facing disasters, conflicts, and failures. 2nd ed. Routledge, 2012. .

Doporučená literatura

1. Adizes, I. K. How to Manage in Times of Crisis (And How to Avoid a Crisis in the First Place). Adizes Institute, 2009.
2. An. Managing Crises (Pocket Mentor) Publisher: Harvard Business School Press. 2008.
3. Barton, L. Crisis Leadership Now: A Real-World Guide to Preparing for Threats, Disaster, Sabotage, and Scandal. McGraw-Hill, 2007.
4. Bernstein, J. Manager's Guide to Crisis Management. McGraw-Hill. 2011.
5. Burtles, J. Principles and Practice of Business Continuity: Tools and Techniques. Rothstein, 2007.
6. Carnall, C. Managing Change in Organizations. Financial Times Management, 2007.
7. Coombs, T. W. Crisis Management and Communications. Institute for Public Relations, 2007.
8. Coombs, W. T. Ongoing Crisis Communication: Planning, Managing, and Responding. Sage, Third Edition. 2011.
9. Crandall, W., R., Parnell, J. A., Spilan, J. E. Crisis Management in the New Strategy Landscape. Sage, 2009.
10. Dezenhall, E., Weber, J. Damage Control (Revised & Updated): The Essential Lessons of Crisis Management. Prospecta press, 2011.
11. Eriksson, K., McConnell, A. Contingency planning for crisis management: Recipe for success or political fantasy? Policy and Society. 2011, vol. 30, p. 89-99.
12. Gregory, A. Communication dimensions of the UK foot and mouth disease crisis. Journal of Public Affairs. 2005, no. 5, p. 123-136.
13. Gundel, S. Towards a New Typology of Crises, Journal of Contingencies and Crisis Management. 2005, vol. 13, no 3, p. 106-115.
14. Handy, C. Understanding the changing organization. Thinkers, 2005, July 28, p. 7.
15. Hearit, K., M. Crisis Management By Apology. Corporate Response to Allegations of Wrongdoing. London: Routledge, 2005.
16. Hiles, A. The Definitive Handbook of Business Continuity Management. Wiley, 2010.
17. James, R. K. Crisis Intervention Strategies. Brooks Cole, 2007.
18. Mehta, A., Xavier, R. Tracking the defining moments of crisis process and practice. Public Relations Review. 2012, vol 38, p. 376-382.
19. Mikušová, M. Changes in the research of crisis. World Academy of Science, Engineering and Technology. 2011, vol. 80, p. 307-311.
20. Mikušová, M., Horváthová, P. The research approaches on crisis and its management. World Academy of Science, Engineering and Technology. 2011, vol. 73, p. 610-618.
21. Mikušová, M. The Organizational Crisis Caused by Man. In: International Conference on Business, Economics and Management (ICBEM 2011). World Academy of Science, Engineering and Technology. 2011, vol. 7, issue 78, p. 433-438.
22. Mikušová, M. Typology of Crises. In: International Conference on Business, Economics, and Financial Sciences, Management. 2011, vol. 7, issue 80, p. 1365-1371.
23. Mikušová, M., Horváthová, P. Psychological and sociological approaches on the crisis and its managemen. In: Proc. International Conference on Business and Economics Research – ICBER 2010. p. 10-15.
24. Mitroff, I., Alpaslan, A., C. Crisis Management By Apology. Corporate Response to Allegations of Wrongdoing. Harvard Business Review. 2009, p. 10.
25. Miller, D. Organizational patology and industrial crisis. In: D. Smith and D. Elliott (eds) Key readings in Crisis Management. Systems and structures for prevention and recovery. New York: Routledge, 2006, p. 75-83.
26. Papamichalis, I. Coaching Executive Boards in Times of Economic Crisis [Kindle Edition].
27. Ringland, G., O. Sparrow,P. Lustig. Beyond Crisis. Achieving Renewal in a Turbulent World. Chichester: Wiley, 2010.
28. Smart, C., Vertinsky, I. Designs for crisis decision units. In. D. Smith, D. Elliott (eds.), Key Readings in Crisis Management. Systems and structures for prevention and recovery. New York, Routledge, 2006, p. 321-342.
29. Smith, D. Beyond contingency planning: Towards a model of crisis management. In: Smith, D., Elliott, D. (eds). Key Readings in Crisis Management. Systems and structures for prevention and recovery. New York: Routledge, 2006, p. 147-158.
30. Snyder, P., Hall, M., Robertson, J., Jasinski, T., Miller, J. S. Ethical rationality: A Strategic Approach to Organizational Crisis. Journal of Business Ethics. Springer 2006, p. 371-383.
31. Ulmer, R., Sellnow, T., Seeger, M. Wayne. Effective Crisis Communication: Moving From Crisis to Opportunity. New York: Sage, 2006.

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