MIKUŠOVÁ, Marie. Crisis management. Review of interdisciplinary approaches to crisis and crisis management. Saarbrucken: LAP Lambert Academic, 2012. ISBN 978-3-8476-4870-2 .
LERBINGER, Otto. The Crisis Manager. Facing disasters, conflicts, and failures. 2nd ed. Routledge, 2012. ISBN 978-0-415-89228-5 .
Prevention and Crisis Control in Companies
| Jazyk výuky | angličtina |
|---|---|
| Kód | 115-0548 |
| Zkratka | CM |
| Název předmětu česky | Prevention and Crisis Control in Companies |
| Název předmětu anglicky | Prevention and Crisis Control in Companies |
| Garantující katedra | Katedra managementu |
| Garant předmětu | doc. Ing. Marie Mikušová, Ph.D. |
Anotace
Crises management is defined as a summary of managerial activities aimed at broad problematic, beginning with risk evaluation, through planning and organizing all the way to realization and verification of all activities performed in connection with the crises situation solution.
After the subject completion, the student gains: clear idea about what is business crises and its management, enough information about the issues of business crises today and what kinds can we expect tomorrow, what does it take to manage them and also inspiration for his/her own effective steps in the field of crises management.
To achieve these targets the subject is aimed at crises with economic characteristics – from its typology, symptoms, revitalization process, and prevention principles to way of closing the business. The subject emphasizes secure business continuity, which derives from complex approach to prevention, reaction to crises situation, consequence minimization and recovery from the crises situation. It considers securing continuity as a continuous process and as a set of countermeasures, which can prevent, overcome or significantly reduce the influence of interfering factors onto smooth and undisturbed activity.
After the subject completion, the student gains: clear idea about what is business crises and its management, enough information about the issues of business crises today and what kinds can we expect tomorrow, what does it take to manage them and also inspiration for his/her own effective steps in the field of crises management.
To achieve these targets the subject is aimed at crises with economic characteristics – from its typology, symptoms, revitalization process, and prevention principles to way of closing the business. The subject emphasizes secure business continuity, which derives from complex approach to prevention, reaction to crises situation, consequence minimization and recovery from the crises situation. It considers securing continuity as a continuous process and as a set of countermeasures, which can prevent, overcome or significantly reduce the influence of interfering factors onto smooth and undisturbed activity.
Povinná literatura
Doporučená literatura
1. Adizes, I. K. How to Manage in Times of Crisis (And How to Avoid a Crisis in the First Place). Adizes Institute, 2009.
2. An. Managing Crises (Pocket Mentor) Publisher: Harvard Business School Press. 2008.
3. Barton, L. Crisis Leadership Now: A Real-World Guide to Preparing for Threats, Disaster, Sabotage, and Scandal. McGraw-Hill, 2007.
4. Bernstein, J. Manager's Guide to Crisis Management. McGraw-Hill. 2011.
5. Burtles, J. Principles and Practice of Business Continuity: Tools and Techniques. Rothstein, 2007.
6. Carnall, C. Managing Change in Organizations. Financial Times Management, 2007.
7. Coombs, T. W. Crisis Management and Communications. Institute for Public Relations, 2007.
8. Coombs, W. T. Ongoing Crisis Communication: Planning, Managing, and Responding. Sage, Third Edition. 2011.
9. Crandall, W., R., Parnell, J. A., Spilan, J. E. Crisis Management in the New Strategy Landscape. Sage, 2009.
10. Dezenhall, E., Weber, J. Damage Control (Revised & Updated): The Essential Lessons of Crisis Management. Prospecta press, 2011.
11. Eriksson, K., McConnell, A. Contingency planning for crisis management: Recipe for success or political fantasy? Policy and Society. 2011, vol. 30, p. 89-99.
12. Gregory, A. Communication dimensions of the UK foot and mouth disease crisis. Journal of Public Affairs. 2005, no. 5, p. 123-136.
13. Gundel, S. Towards a New Typology of Crises, Journal of Contingencies and Crisis Management. 2005, vol. 13, no 3, p. 106-115.
14. Handy, C. Understanding the changing organization. Thinkers, 2005, July 28, p. 7.
15. Hearit, K., M. Crisis Management By Apology. Corporate Response to Allegations of Wrongdoing. London: Routledge, 2005.
16. Hiles, A. The Definitive Handbook of Business Continuity Management. Wiley, 2010.
17. James, R. K. Crisis Intervention Strategies. Brooks Cole, 2007.
18. Mehta, A., Xavier, R. Tracking the defining moments of crisis process and practice. Public Relations Review. 2012, vol 38, p. 376-382.
19. Mikušová, M. Changes in the research of crisis. World Academy of Science, Engineering and Technology. 2011, vol. 80, p. 307-311.
20. Mikušová, M., Horváthová, P. The research approaches on crisis and its management. World Academy of Science, Engineering and Technology. 2011, vol. 73, p. 610-618.
21. Mikušová, M. The Organizational Crisis Caused by Man. In: International Conference on Business, Economics and Management (ICBEM 2011). World Academy of Science, Engineering and Technology. 2011, vol. 7, issue 78, p. 433-438.
22. Mikušová, M. Typology of Crises. In: International Conference on Business, Economics, and Financial Sciences, Management. 2011, vol. 7, issue 80, p. 1365-1371.
23. Mikušová, M., Horváthová, P. Psychological and sociological approaches on the crisis and its managemen. In: Proc. International Conference on Business and Economics Research – ICBER 2010. p. 10-15.
24. Mitroff, I., Alpaslan, A., C. Crisis Management By Apology. Corporate Response to Allegations of Wrongdoing. Harvard Business Review. 2009, p. 10.
25. Miller, D. Organizational patology and industrial crisis. In: D. Smith and D. Elliott (eds) Key readings in Crisis Management. Systems and structures for prevention and recovery. New York: Routledge, 2006, p. 75-83.
26. Papamichalis, I. Coaching Executive Boards in Times of Economic Crisis [Kindle Edition].
27. Ringland, G., O. Sparrow,P. Lustig. Beyond Crisis. Achieving Renewal in a Turbulent World. Chichester: Wiley, 2010.
28. Smart, C., Vertinsky, I. Designs for crisis decision units. In. D. Smith, D. Elliott (eds.), Key Readings in Crisis Management. Systems and structures for prevention and recovery. New York, Routledge, 2006, p. 321-342.
29. Smith, D. Beyond contingency planning: Towards a model of crisis management. In: Smith, D., Elliott, D. (eds). Key Readings in Crisis Management. Systems and structures for prevention and recovery. New York: Routledge, 2006, p. 147-158.
30. Snyder, P., Hall, M., Robertson, J., Jasinski, T., Miller, J. S. Ethical rationality: A Strategic Approach to Organizational Crisis. Journal of Business Ethics. Springer 2006, p. 371-383.
31. Ulmer, R., Sellnow, T., Seeger, M. Wayne. Effective Crisis Communication: Moving From Crisis to Opportunity. New York: Sage, 2006.
2. An. Managing Crises (Pocket Mentor) Publisher: Harvard Business School Press. 2008.
3. Barton, L. Crisis Leadership Now: A Real-World Guide to Preparing for Threats, Disaster, Sabotage, and Scandal. McGraw-Hill, 2007.
4. Bernstein, J. Manager's Guide to Crisis Management. McGraw-Hill. 2011.
5. Burtles, J. Principles and Practice of Business Continuity: Tools and Techniques. Rothstein, 2007.
6. Carnall, C. Managing Change in Organizations. Financial Times Management, 2007.
7. Coombs, T. W. Crisis Management and Communications. Institute for Public Relations, 2007.
8. Coombs, W. T. Ongoing Crisis Communication: Planning, Managing, and Responding. Sage, Third Edition. 2011.
9. Crandall, W., R., Parnell, J. A., Spilan, J. E. Crisis Management in the New Strategy Landscape. Sage, 2009.
10. Dezenhall, E., Weber, J. Damage Control (Revised & Updated): The Essential Lessons of Crisis Management. Prospecta press, 2011.
11. Eriksson, K., McConnell, A. Contingency planning for crisis management: Recipe for success or political fantasy? Policy and Society. 2011, vol. 30, p. 89-99.
12. Gregory, A. Communication dimensions of the UK foot and mouth disease crisis. Journal of Public Affairs. 2005, no. 5, p. 123-136.
13. Gundel, S. Towards a New Typology of Crises, Journal of Contingencies and Crisis Management. 2005, vol. 13, no 3, p. 106-115.
14. Handy, C. Understanding the changing organization. Thinkers, 2005, July 28, p. 7.
15. Hearit, K., M. Crisis Management By Apology. Corporate Response to Allegations of Wrongdoing. London: Routledge, 2005.
16. Hiles, A. The Definitive Handbook of Business Continuity Management. Wiley, 2010.
17. James, R. K. Crisis Intervention Strategies. Brooks Cole, 2007.
18. Mehta, A., Xavier, R. Tracking the defining moments of crisis process and practice. Public Relations Review. 2012, vol 38, p. 376-382.
19. Mikušová, M. Changes in the research of crisis. World Academy of Science, Engineering and Technology. 2011, vol. 80, p. 307-311.
20. Mikušová, M., Horváthová, P. The research approaches on crisis and its management. World Academy of Science, Engineering and Technology. 2011, vol. 73, p. 610-618.
21. Mikušová, M. The Organizational Crisis Caused by Man. In: International Conference on Business, Economics and Management (ICBEM 2011). World Academy of Science, Engineering and Technology. 2011, vol. 7, issue 78, p. 433-438.
22. Mikušová, M. Typology of Crises. In: International Conference on Business, Economics, and Financial Sciences, Management. 2011, vol. 7, issue 80, p. 1365-1371.
23. Mikušová, M., Horváthová, P. Psychological and sociological approaches on the crisis and its managemen. In: Proc. International Conference on Business and Economics Research – ICBER 2010. p. 10-15.
24. Mitroff, I., Alpaslan, A., C. Crisis Management By Apology. Corporate Response to Allegations of Wrongdoing. Harvard Business Review. 2009, p. 10.
25. Miller, D. Organizational patology and industrial crisis. In: D. Smith and D. Elliott (eds) Key readings in Crisis Management. Systems and structures for prevention and recovery. New York: Routledge, 2006, p. 75-83.
26. Papamichalis, I. Coaching Executive Boards in Times of Economic Crisis [Kindle Edition].
27. Ringland, G., O. Sparrow,P. Lustig. Beyond Crisis. Achieving Renewal in a Turbulent World. Chichester: Wiley, 2010.
28. Smart, C., Vertinsky, I. Designs for crisis decision units. In. D. Smith, D. Elliott (eds.), Key Readings in Crisis Management. Systems and structures for prevention and recovery. New York, Routledge, 2006, p. 321-342.
29. Smith, D. Beyond contingency planning: Towards a model of crisis management. In: Smith, D., Elliott, D. (eds). Key Readings in Crisis Management. Systems and structures for prevention and recovery. New York: Routledge, 2006, p. 147-158.
30. Snyder, P., Hall, M., Robertson, J., Jasinski, T., Miller, J. S. Ethical rationality: A Strategic Approach to Organizational Crisis. Journal of Business Ethics. Springer 2006, p. 371-383.
31. Ulmer, R., Sellnow, T., Seeger, M. Wayne. Effective Crisis Communication: Moving From Crisis to Opportunity. New York: Sage, 2006.