Commercial Dealing and Social Manners

The aim of the subject is to provide students with the knowledge and skills of social conventions, rules, norms, traditions, unwritten laws that determine the mechanisms of normal and acceptable behavior in our society. Thus, mastering communication and social rules are basic and necessary prerequisites for initiate and conduct business meetings and negotiations. The rules and pitfalls of negotiations due to the specifics of the business will be reviewed. The exercise will be linked to the knowledge of the methods and techniques of business conduct and its phases with the required skills for successfully conducting business. new approaches to negotiation, such as principled negotiation, specific methods of negotiating in difficult situations will be assessed.