1.Introduction to marketing research.
2.Classification of marketing research types.
3.Information sources.
4.Marketing research problem.Brief.Research proposal.
5.Research design.Exploratory research. Descriptove research. Causal research.
6.Quantitative research methods. Survey (F2F, CAPI, CATI, CAWI). Obsarvation. Omnibus. Panel.
7.Questionnaire design. Question typology.
8.Qualitative research methods. Group interview. Mystery shopping. Ethnography. Nethnography.
9.Mystery shopping. Observation list.
10.Scales. Likert scales. Semantic differential.
11.Sampling design. Sampling procedures.
12.Data editing. Data coding. Contingency tables. Statistical tests.
13.Data report. Visualisation.
2.Classification of marketing research types.
3.Information sources.
4.Marketing research problem.Brief.Research proposal.
5.Research design.Exploratory research. Descriptove research. Causal research.
6.Quantitative research methods. Survey (F2F, CAPI, CATI, CAWI). Obsarvation. Omnibus. Panel.
7.Questionnaire design. Question typology.
8.Qualitative research methods. Group interview. Mystery shopping. Ethnography. Nethnography.
9.Mystery shopping. Observation list.
10.Scales. Likert scales. Semantic differential.
11.Sampling design. Sampling procedures.
12.Data editing. Data coding. Contingency tables. Statistical tests.
13.Data report. Visualisation.