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Process Administration

Type of study Follow-up Master
Language of instruction Czech
Code 152-0336/01
Abbreviation PR
Course title Process Administration
Credits 5
Coordinating department Department of Business Administration and Law
Course coordinator doc. Dr. Ing. Pavel Blecharz

Subject syllabus

1. Introduction to quality and process management
2. QMS according to ISO 9001 and IATF 16949
3. Six Sigma – organization, qualifications
4. Six Sigma DMAIC – Define
5. Six Sigma DMAIC – Measure
6. Six Sigma DMAIC – Analysis
7. Six Sigma DMAIC - Improve
8. Six Sigma DMAIC – Control
9. Simple tools for process management
10. FMEA according to AIAG
11. Harmonized FMEA (according to VDA and AIAG)
12. Poka-yoke
13. SPC
14. DOE

E-learning

utilization of LMS Moodle, lms.vsb.cz

Literature

JAUN, Marlon A. Lean Six Sigma Techniques. Books on Demand, 2021. 194 p. ISBN 3754308122 .
MUNRO,R.,A.RAMU and D.ZRYMIAK. The ASQ Certified Six Sigma Green Belt Handbook. 3rd ed. Milwaukee: ASQ, Quality Press, 2022. 591 p. ISBN 978-1-952236-17-4 .
SETH, Godin. Tohle je marketing! Praha: Grada, 2019. 208 s. ISBN 978-80-271-2567-8.

Advised literature

DONAHUE, Wesley E. Unlocking Lean Six Sigma: A Competency-Based Approach to Applying Continuous Process Improvement Principles and Best Practices (Competency Based Books for Structured Learning). Pennsylvania: Centrestar Learning, 2021. 207 p. ISBN 9798594575363 .
MALEYEFF, John. Quality Service Management: A Guide to Improving Business Processes. New York, Routledge, 2022. 198 p. ISBN 9781032057514 .
MUNRO,R.,A.RAMU and D.ZRYMIAK. The Certified Six Sigma Black Belt. Handbook. 2nd edition. Milwaukee: ASQ, Quality Press, 2015. 620 p. ISBN 978-0-87389-891-1.


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