Terminated in academic year 2008/2009

Quality Management A

Type of study	Bachelor
Language of instruction	Czech
Code	152-0355/01
Abbreviation	ŘJA
Course title	Quality Management A
Credits	4
Coordinating department	Department of Business Administration and Law
Course coordinator	doc. Dr. Ing. Pavel Blecharz

Subject syllabus

1. Quality management - terms, definitions.
2. Process measurement, analysis and improvement
3. International system standards (ISO)
4. The principles of quality management system
5. Product realization
6. Quality costs
7. Legal requirements

Literature

DOUGLAS, Montgomery. Introduction to statistical quality control. 6th ed.. Hoboken: Wiley, 2009. 734 s. ISBN 978-0-470-16992-6.

Advised literature

1. DALE, B, Anthony van der WIELE a Jos van IWAARDEN. Managing quality. 5th ed. Malden: Blackwell, 2007, xxix, 610 s. ISBN 978-1-4051-4279-3.
2. JURAN, J a Joseph A DE FEO. Juran's quality handbook: the complete guide to performance excellence. 6th ed. New York: McGraw-Hill, c2010, xxi, 1113 s. ISBN 978-0-07-162973-7.
3. OAKLAND, John S. Oakland on quality management. Oxford: Elsevier Butterworth-Heinemann, 2004, x, 476 s. ISBN 0-7506-5741-3.

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