Quality Management A

Quality Management A
152-0355/01
čeština Quality Management A
152-0355/02
čeština Quality Management A
152-0355/03
čeština Quality Management A
152-0355/04
čeština Quality Management A
152-0355/05
čeština Quality Management A
152-0355/07
čeština Quality Management A
152-0355/08
čeština

Summary

The module is introduction to the quality management topics. The understanding
the quality, the customers and society requirements on quality and economic
aspects of quality are explained. The factors that influence the quality are
discussed. The leagal frame for the quality assurance and quality
documentation is a significant part of the module. The introduction to the
quality systems and also the training of the simple statistic tools for the
quality measurement and analysis are included.

Literature

DOUGLAS, Montgomery. Introduction to statistical quality control. 6th ed.. Hoboken: Wiley, 2009. 734 s. ISBN 978-0-470-16992-6.

Advised literature

1. DALE, B, Anthony van der WIELE a Jos van IWAARDEN. Managing quality. 5th ed. Malden: Blackwell, 2007, xxix, 610 s. ISBN 978-1-4051-4279-3.
2. JURAN, J a Joseph A DE FEO. Juran's quality handbook: the complete guide to performance excellence. 6th ed. New York: McGraw-Hill, c2010, xxi, 1113 s. ISBN 978-0-07-162973-7.
3. OAKLAND, John S. Oakland on quality management. Oxford: Elsevier Butterworth-Heinemann, 2004, x, 476 s. ISBN 0-7506-5741-3.

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Language of instruction	čeština, čeština, čeština, čeština, čeština, čeština, čeština
Code	152-0355
Abbreviation	ŘJA
Course title	Quality Management A
Coordinating department	Department of Business Administration and Law
Course coordinator	doc. Dr. Ing. Pavel Blecharz