Quality Management A
| Language of instruction | čeština |
|---|---|
| Code | 152-0355 |
| Abbreviation | ŘJA |
| Course title | Quality Management A |
| Coordinating department | Department of Business Administration and Law |
| Course coordinator | doc. Dr. Ing. Pavel Blecharz |
Summary
The module is introduction to the quality management topics. The understanding
the quality, the customers and society requirements on quality and economic
aspects of quality are explained. The factors that influence the quality are
discussed. The leagal frame for the quality assurance and quality
documentation is a significant part of the module. The introduction to the
quality systems and also the training of the simple statistic tools for the
quality measurement and analysis are included.
the quality, the customers and society requirements on quality and economic
aspects of quality are explained. The factors that influence the quality are
discussed. The leagal frame for the quality assurance and quality
documentation is a significant part of the module. The introduction to the
quality systems and also the training of the simple statistic tools for the
quality measurement and analysis are included.
Literature
DOUGLAS, Montgomery. Introduction to statistical quality control. 6th ed.. Hoboken: Wiley, 2009. 734 s. ISBN 978-0-470-16992-6.
Advised literature
1. DALE, B, Anthony van der WIELE a Jos van IWAARDEN. Managing quality. 5th ed. Malden: Blackwell, 2007, xxix, 610 s. ISBN 978-1-4051-4279-3.
2. JURAN, J a Joseph A DE FEO. Juran's quality handbook: the complete guide to performance excellence. 6th ed. New York: McGraw-Hill, c2010, xxi, 1113 s. ISBN 978-0-07-162973-7.
3. OAKLAND, John S. Oakland on quality management. Oxford: Elsevier Butterworth-Heinemann, 2004, x, 476 s. ISBN 0-7506-5741-3.
2. JURAN, J a Joseph A DE FEO. Juran's quality handbook: the complete guide to performance excellence. 6th ed. New York: McGraw-Hill, c2010, xxi, 1113 s. ISBN 978-0-07-162973-7.
3. OAKLAND, John S. Oakland on quality management. Oxford: Elsevier Butterworth-Heinemann, 2004, x, 476 s. ISBN 0-7506-5741-3.