1. Quality management
2. Measurement, analysis and process improvement
3. Internatonal system standards
4. Quality management system - principles
5. Product realization
6. Quality costs
7. Statutory requirements
Povinná literatura
DOUGLAS, Montgomery. Introduction to statistical quality control. 6th ed.. Hoboken: Wiley, 2009. 734 s. ISBN 978-0-470-16992-6.
Doporučená literatura
1. DALE, B, Anthony van der WIELE a Jos van IWAARDEN. Managing quality. 5th ed. Malden: Blackwell, 2007, xxix, 610 s. ISBN 978-1-4051-4279-3.
2. JURAN, J a Joseph A DE FEO. Juran's quality handbook: the complete guide to performance excellence. 6th ed. New York: McGraw-Hill, c2010, xxi, 1113 s. ISBN 978-0-07-162973-7.
3. OAKLAND, John S. Oakland on quality management. Oxford: Elsevier Butterworth-Heinemann, 2004, x, 476 s. ISBN 0-7506-5741-3.