1. Definition and development of business logistics.
2. Microeconomic and macroeconomic importance of business logistics.
3. Definition, goals and essence of supply logistics.
4. Logistics technologies in supply.
5. Definition, goals and essence of distribution logistics.
6. Logistics technologies in distribution.
7. Retail logistics.
8. Concept and objectives of customer service.
9. Phases and Elements of Customer Service.
10. Customer Service Indicators.
11. Nature and structure of supply chains.
12. Basic concepts of supply chain management.
13. Logistic performance of served markets.
14. Examples from the logistics practice of business enterprises.
2. Microeconomic and macroeconomic importance of business logistics.
3. Definition, goals and essence of supply logistics.
4. Logistics technologies in supply.
5. Definition, goals and essence of distribution logistics.
6. Logistics technologies in distribution.
7. Retail logistics.
8. Concept and objectives of customer service.
9. Phases and Elements of Customer Service.
10. Customer Service Indicators.
11. Nature and structure of supply chains.
12. Basic concepts of supply chain management.
13. Logistic performance of served markets.
14. Examples from the logistics practice of business enterprises.