Skip to main content
Skip header
Close

Searching

Process Administration

Process Administration
152-0436/01
čeština

Anotace

The course is aimed at getting to know quality management systems. Emphasis is placed especially on quality systems according to ISO 9001 and IATF 16949 and Total Quality Management. These systems favor process management in the organization, and therefore process management is discussed from many perspectives, including Six Sigma. Six Sigma is also supplemented here for advanced quality methods such as DOE, FMEA or poka-yoke.

Povinná literatura

JAUN, Marlon A. Lean Six Sigma Techniques. Books on Demand, 2021. 194 p. ISBN 3754308122 .
MUNRO,R.,A.RAMU and D.ZRYMIAK. The ASQ Certified Six Sigma Green Belt Handbook. 3rd ed. Milwaukee: ASQ, Quality Press, 2022. 591 p. ISBN 978-1-952236-17-4 .
SETH, Godin. Tohle je marketing! Praha: Grada, 2019. 208 s. ISBN 978-80-271-2567-8.

Doporučená literatura

DONAHUE, Wesley E. Unlocking Lean Six Sigma: A Competency-Based Approach to Applying Continuous Process Improvement Principles and Best Practices (Competency Based Books for Structured Learning). Pennsylvania: Centrestar Learning, 2021. 207 p. ISBN 9798594575363 .
MALEYEFF, John. Quality Service Management: A Guide to Improving Business Processes. New York, Routledge, 2022. 198 p. ISBN 9781032057514 .
MUNRO,R.,A.RAMU and D.ZRYMIAK. The Certified Six Sigma Black Belt. Handbook. 2nd edition. Milwaukee: ASQ, Quality Press, 2015. 620 p. ISBN 978-0-87389-891-1.


zpět na vyhledávání
Language of instruction čeština
Code 152-0436
Abbreviation PR
Course title Process Administration
Coordinating department Department of Business Administration and Law
Course coordinator doc. Dr. Ing. Pavel Blecharz