Quality management system is understood as the tool for the organization performance improvement. The various approaches to quality management system are compared and the procedures in system implementation are explained.
Literature
TRICKER, Ray. Quality management systems: a practical guide to standards implementation. London: Routledge, Taylor & Francis Group, 2020. ISBN 978-0-367-22351-9.
Advised literature
HELGI THÓR INGASON. Quality management: a project management perspective. London: Routledge, Taylor & Francis Group, 2020. ISBN 978-0-367-43251-5.