Process Management
| Type of study | Bachelor |
|---|---|
| Language of instruction | Czech |
| Code | 157-1316/01 |
| Abbreviation | PR |
| Course title | Process Management |
| Credits | 5 |
| Coordinating department | Department of Systems Engineering and Informatics |
| Course coordinator | Ing. Blanka Bazsová, Ph.D. |
Osnova předmětu
1. Process and its basic characteristics, the importance of process improvement
2. The nature and importance of the process approach, functional versus process approach to organizational management.
3. Principles and techniques of process improvement.
4. Modelling of administrative and production processes, BPMN notation.
5. Monitoring, metrics and performance measurement and continuous process improvement.
6. Modern approaches to process performance evaluation.
7. Process team, functions, roles, process chain.
8. Organizational structures based on the process approach.
9. Introduction to modelling of real-time systems.
10. Application of the process approach and analysis in selected areas.
11. Requirements of ISO 9000 series standards in the area of process management.
12. Application of the process approach in selected areas.
Exercise content
Business process modelling in:
- VISIO environment using BPMN notation (static model);
- Attis environment (static model)
- Witness environment (dynamic simulation model)
2. The nature and importance of the process approach, functional versus process approach to organizational management.
3. Principles and techniques of process improvement.
4. Modelling of administrative and production processes, BPMN notation.
5. Monitoring, metrics and performance measurement and continuous process improvement.
6. Modern approaches to process performance evaluation.
7. Process team, functions, roles, process chain.
8. Organizational structures based on the process approach.
9. Introduction to modelling of real-time systems.
10. Application of the process approach and analysis in selected areas.
11. Requirements of ISO 9000 series standards in the area of process management.
12. Application of the process approach in selected areas.
Exercise content
Business process modelling in:
- VISIO environment using BPMN notation (static model);
- Attis environment (static model)
- Witness environment (dynamic simulation model)
E-learning
Students have at their disposal LMS Moodle presentations of individual lectures, case studies, assignments and data for exercises in LMS.
Povinná literatura
DAMELO, Robert. The Basic of Process Mapping. 2nd. Ed. London: CRC Press. 2011. 183 s. ISBN 978-1-4398-9137-8 .
DUMAS, Marlon et al. Fundamentals of Business Process Management. London: Springer, 2013. 399 s. ISBN 978-3-642-33142-8 .
PANAGACOS, Theodore. The Ultimate Guide to Business Process Management: Everything You Need To Know and How to Apply It to Your Organization. Berlin: Springer, 2013. 186 s. ISBN 978-1-4774-8613-9 .
DUMAS, Marlon et al. Fundamentals of Business Process Management. London: Springer, 2013. 399 s. ISBN 978-3-642-33142-8 .
PANAGACOS, Theodore. The Ultimate Guide to Business Process Management: Everything You Need To Know and How to Apply It to Your Organization. Berlin: Springer, 2013. 186 s. ISBN 978-1-4774-8613-9 .
Doporučená literatura
BERMAN, Paula, K. Successful Business Process Management: What You Need to Know to Get Results. New York: American Management Association, 2014. 272 s. ISBN 9780814434017 .
HARMAN, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. 4th Ed. Amsterdam: ELSEVIER, 2019. 534 s. ISBN 978-0—12-815847-0.
JESTON, John. Business Process Management: Practical Guidelines to Successful Implementations. 5th Ed. London: Routledge, 2022. 632 s. ISBN 9781003170075 .
HARMAN, Paul. Business Process Change: A Business Process Management Guide for Managers and Process Professionals. 4th Ed. Amsterdam: ELSEVIER, 2019. 534 s. ISBN 978-0—12-815847-0.
JESTON, John. Business Process Management: Practical Guidelines to Successful Implementations. 5th Ed. London: Routledge, 2022. 632 s. ISBN 9781003170075 .