Introduction to quality management. Interpretation and requirements of the ISO 9000 series standards. The role of management in the quality management system. Policy and quality objectives. Legislation in construction, certification. Construction, development of requirements for buildings and functional parts, regulated requirements for construction. Quality and reliability of buildings. Quality Management Concepts (ISO, Enterprise Standards, TQM, EFQM). 7 basic quality management instruments. Quality Planning Methods (7 New Quality Management Tools, QFD, FMEA, DOE, APQP). Processes and systems in the building industry, process control options in the preparation, construction and operation of the building. Risks of buildings and building technologies, risk prevention and management, control and test plan. Introduction to metrology. Methods of evaluation of results, statistical evaluation of results, uncertainty of measurement. Statistical process regulation. Process eligibility assessment, statistical scrutiny. Examples of the use of selected statistical methods in practice. Benchmarking. Internal and external audits. Building surveys, survey methodology, building degradation, static and dynamic loading tests.
Quality management methods
| Type of study | Follow-up Master |
|---|---|
| Language of instruction | English |
| Code | 223-0109/02 |
| Abbreviation | QMM |
| Course title | Quality management methods |
| Credits | 5 |
| Coordinating department | Department of Building Materials and Diagnostics of Structures |
| Course coordinator | doc. Ing. Jana Boháčová, Ph.D. |
Subject syllabus
E-learning
LMS Moodle: Quality management methods 223-0109/02
Literature
EN ISO 9000:2015 Quality management systems – Fundamentals and vocabulary.
EN ISO 9001:2015 Quality management systems – Requirements.
GRYNA, F., CHUA, R. C. H., A DE FEO, J., JURAN, J. Juran's quality planning and analysis: for enterprise quality. 5th ed. Boston: McGraw-Hill, 2007.
EN ISO 9001:2015 Quality management systems – Requirements.
GRYNA, F., CHUA, R. C. H., A DE FEO, J., JURAN, J. Juran's quality planning and analysis: for enterprise quality. 5th ed. Boston: McGraw-Hill, 2007.
Advised literature
JURAN, J. Juran's quality control handbook. 4 ed. New York: McGraw-Hill, 1988.