Instruction in the subject analyses the position and specification of consumers in the CR and the EU and includes special terminology, analysis of legislature, statutes and regulations connnected with consumers protection and makes clear consumers status in standardization and their participation in the standard process.
Literature
EUROPEAN COMMISSION: EU Consumer Policy strategy 2007-2013. Luxembourg: Office for Official Publications of the European Communities, 2007. ISBN 978-92-79-06115-8.
Advised literature
BĚLOHLÁVEK, Alexander J. B2C arbitration: consumer protection in arbitration. Huntington: Juris, c2012. ISBN 978-1-937518-12-7.