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Quality Management

Quality Management
639-0012/01
čeština Quality Management
639-0012/03
čeština

Summary

The goal of subject is to inform the students of the basic principles of
quality management systems, the ways of its development and concepts of
advancement. The students give the information about present perception of
quality, concepts of both ISO 9000 standards and TQM. They will understand the
basic economic contexts of quality management and learn to use the basic method
and tools of quality management. They also receive the basic information
regarding the environmental management (EMS) and its relation to quality
management system in the frame of integral management.

Literature

Oakland, John S.: Total Quality Management, Heinemann Professional
Publishing Ltd, Oxford, England , ISBN 0-434-91479-7 
Feigenbaum, Armand V.:Total Quality Control, Third edition, McGraw Hill, ISBN 0-07-020353-9 
JURAN, J. M. – GODFREY, A. B.: Juran´s Quality Handbook. 5th edition. New York: McGraw – Hill, 1998
GRYNA, F.M.: Quality Planning and Analysis. 4th edition. McGraw-Hill Irwin,
2001, 720 pp.

Advised literature

KOTZ, S. – LOVELACE, C.R.: Process Capability Indices in Theory and
Practice. New York: Oxford University Press, 1998


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Language of instruction čeština, čeština
Code 639-0012
Abbreviation QM
Course title Quality Management
Coordinating department Department of Quality Management
Course coordinator prof. Ing. Jiří Plura, CSc.