1.Management systems development.
2.Fundamental principles of management systems. 3.Leadership – directions and processes.
4.Benchmarking and its role within management systems.
5.Establishing of organizations strategy, policy and objectives.
6. Planning within management systems - role and types.
7.Identification od stakeholders requirements - methods.
8.Human resources management. Knowledge management.
9. Process management – management systems as collection of interrelated processes.
10.Quality management - meaning and approaches.
11. Methods and tools of quality management.
12. Environmental management systems - meaning and approaches.
13. Occupational and health and safety management systems – meaning and approaches.
14. Implementation os management system standards: the ISO 9000 family of standards, the ISO14000 family of standards, OHSAS 18000 family of standards, etc.
15.Partnership with suppliers – processes and methods.
16. Management systems auditing – meaning and procedures.
17.Balanced Scorecard – principle and application within management systems.
18.Organizations Excellence – models and their implementation.
19.Assessment of management systems maturity - self-assessment.
20.Risk analysis and control - processes and tools.
21. Continual improvement – approaches, procedures and tools.
2.Fundamental principles of management systems. 3.Leadership – directions and processes.
4.Benchmarking and its role within management systems.
5.Establishing of organizations strategy, policy and objectives.
6. Planning within management systems - role and types.
7.Identification od stakeholders requirements - methods.
8.Human resources management. Knowledge management.
9. Process management – management systems as collection of interrelated processes.
10.Quality management - meaning and approaches.
11. Methods and tools of quality management.
12. Environmental management systems - meaning and approaches.
13. Occupational and health and safety management systems – meaning and approaches.
14. Implementation os management system standards: the ISO 9000 family of standards, the ISO14000 family of standards, OHSAS 18000 family of standards, etc.
15.Partnership with suppliers – processes and methods.
16. Management systems auditing – meaning and procedures.
17.Balanced Scorecard – principle and application within management systems.
18.Organizations Excellence – models and their implementation.
19.Assessment of management systems maturity - self-assessment.
20.Risk analysis and control - processes and tools.
21. Continual improvement – approaches, procedures and tools.