The subject is oriented on explanation of quality management meaning, principles, processes, methods and tools. Basic quality management concepts and procedures of quality management at various stages of product life cycle will be explained too. The attention will be also paid to economic analyses within quality management, as well as to European Union approaches to quality assurance and conformity assessment.
Literature
[1] JURAN,M.J., DeFEO,J.A.: Juran´s Quality Handbook. Sixth Edition. New York: McGraw Hill. 2010, 1113 p. ISBN978-0-07-162973-7
Advised literature
[1] OAKLAND,J.S.: Oakland on Quality Management. Amsterdam. Elsevier. 2004, 476 s. ISBN 0-7506-5741-3