Terminated in academic year 2020/2021

Knowledge Management

Type of study	Follow-up Master
Language of instruction	Czech
Code	639-3012/01
Abbreviation	KM
Course title	Knowledge Management
Credits	5
Coordinating department	Department of Quality Management
Course coordinator	prof. Ing. Růžena Petříková, CSc.

Subject syllabus

1. Knowledge management as an important part of corporate management.
2. From learning organization to knowledge society.
3. Knowledge, knowledge management systems (definition, historical development).
4. Basic approaches to knowledge management.
5. Knowledge management in current documents QMS (ISO standards, EFQM excellence model)
6. Definition of basic knowledge management activities.
7. Knowledge management as a process, key processes in knowledge management.
8. Knowledge worker (characteristic).
9. Benefits and barriers to knowledge management.
10. Analysis of the development needs of human knowledge.
11. Methods for evaluation of intangible assets / knowledge (knowledge accounts).
12. From competition to competition product knowledge.
13. Business knowledge as a competitive advantage.
14. The importance of knowledge management in planning and continuous improvement.

E-learning

www of FMMI

Literature

1. ZELENÝ, M.: Human System Management. Integrative knowledge management and Systems. World Scientific Publishing, Singapore, 2005,
2. SWEIBY, K.: What is Knowledge Management? (on-line) http://www.sveiby.com.au, 2000.

Advised literature

1. MCNABB, D. E.: Knowledge Management in the Public Sector, M.E.Sharpe, Inc. New York, 2007, ISBN 13: 978-0-7656-1727-9.
2. MCELROY, M.: The New Knowledge Management: Complexity, Learning and Sustainable Innovation, Butterworth – Heinemann, 2002
3. ARMSTRONG, Michael a Michael ARMSTRONG. Armstrong's handbook of human resource management practice. 12th ed. Kogan Page, 2012, 752 p. .

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