1. Subject of psychology and methods
2. Abilities, intelligence, emotional intelligence
3. Motivation - general view, motivation in work activity
4. Brain and cognitive processes
5. Memory and memory processes
6. Learning, effective learning
7. Problem solving and creativity
8. General model of communication, presentation
9. Effective communication.
10. Barriers to communication
11. Conflicts and their resolution
12. Assertiveness, training
13. Temperament typology and its communication styles
14. Manipulation, typology according to manipulation
2. Abilities, intelligence, emotional intelligence
3. Motivation - general view, motivation in work activity
4. Brain and cognitive processes
5. Memory and memory processes
6. Learning, effective learning
7. Problem solving and creativity
8. General model of communication, presentation
9. Effective communication.
10. Barriers to communication
11. Conflicts and their resolution
12. Assertiveness, training
13. Temperament typology and its communication styles
14. Manipulation, typology according to manipulation