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Terminated in academic year 2020/2021

Communication Skills

Type of study Follow-up MasterBachelor
Language of instruction Czech
Code 711-0522/05
Abbreviation Kom Dov
Course title Communication Skills
Credits 3
Coordinating department Department of Social Sciences
Course coordinator Mgr. Jana Matochová, Ph.D.

Subject syllabus

1. General analysis human communication. Purpose of communication, communication context, communication motives.
2. Nonverbal communication.
3. Verbal communication. Paralinguistic. Principles of verbal communication.
4. Mistakes in judgment of others.
5. Empathy. Feedback.
6. Techniques of interviewing.
7. Influencing. Maneuver and manipulation.
8. The basic hostile pressure methods.
9. Negotiation.
10.Conflicts and solving.
11.Interpersonal styles.
12.Transactional analysis.
13.Psychological aspects of mas-media communication.
14.Intercultural communication. Dimension of time in communication.

E-learning

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Literature

MüHLEISEN, Stefan and Nadine OBERHUBER. Karrierefaktor Soft Skills. Haufe Lexware, 2005. ISBN 978-3-448-06825-2 .
PETERS-KüHLINGER, Gabriele and John FRIEDEL. Soft Skills. Haufe Lexware, 2008. ISBN 978-3-648-03431-6 .

Advised literature

GIBLIN, Les. How to be People Smart. Les Giblin Books, 2011. ISBN 9781937094034 .
PAUL, David. Communication strategies level 2. Heinle ELT, 2010. ISBN 9789814232623 .


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