Communication Skills

1. General analysis human communication. Purpose of communication, communication context, communication motives.
2. Nonverbal communication.
3. Verbal communication. Paralinguistic. Principles of verbal communication.
4. Mistakes in judgment of others.
5. Empathy. Feedback.
6. Techniques of interviewing.
7. Influencing. Maneuver and manipulation.
8. The basic hostile pressure methods.
9. Negotiation.
10.Conflicts and solving.
11.Interpersonal styles.
12.Transactional analysis.
13.Psychological aspects of mas-media communication.
14.Intercultural communication. Dimension of time in communication.