Basic terms from communications, verbal and nonverbal communication, listening, communication patterns, mass communication, conflicts and their solutions, negotiations, selfpresentation
Povinná literatura
A. DeVito, J.: Essentials of Human Communication, Addison Wesley Longman 1999
Doporučená literatura
Morris, D., The Human Animal: A Personal View of the Human Species, BBC Pubns, 1994, 224 pp., ISBN-13: 978-0563370215