The Business Intermediate 2.0: Units 1 - 3
1 Corporate culture
2 Work organization and responsibility
3 Past tenses
4 Meetings one-to-one
5 A placement report
6 Customer support
7 Customer service and telephoning
8 Asking questions and giving instructions
9 Dealing with problems by telephone
10 Formal and informal correspondence
11 Products and packaging, relative clauses
12 Specifications and features of the product
13 Presentation – structure
14 Credit test
The teacher reserves the right to modify, supplement and make changes, should the need arise.
1 Corporate culture
2 Work organization and responsibility
3 Past tenses
4 Meetings one-to-one
5 A placement report
6 Customer support
7 Customer service and telephoning
8 Asking questions and giving instructions
9 Dealing with problems by telephone
10 Formal and informal correspondence
11 Products and packaging, relative clauses
12 Specifications and features of the product
13 Presentation – structure
14 Credit test
The teacher reserves the right to modify, supplement and make changes, should the need arise.