Services

DAHMER, Sondra J. and Kurt W. KAHL. Restaurant Service Basics. 2nd ed. New Jersey: John Wiley, 2008. ISBN 978-0470107850 .
ORDÓÑEZ de PABLOS, Patricia, Robert TENNYSON and Jingyuan ZHAO. Global Hospitality and Tourism Management Technologies (Premier Reference Source). Hershey: IGI Global, 2011. ISBN 978-1613500415 .

HALL, C. Michael and Alan A. LEW. Understanding and Managing Tourism Impacts: An Integrated Approach (Contemporary Geographies of Leisure, Tourism and Mobility). New York: Routledge, 2009. ISBN 978-0-203-87587-7 .
WALKER, John R. The Restaurant: From Concept to Operation. 6th ed. New Jersey: John Wiley, 2010. ISBN 978-0470626436 .