BALDWIN, Thimothy, William BOMMER a Robert RUBIN. Developing Management Skills: What Great Managers Know and Do. Boston: McGraw-Hill/Irwin, 2008. ISBN 978-007-7225-957 .
DRUCKER, Peter Ferdinand. Management challenges for the 21st century. New York: HarperBusiness, 2001. ISBN 0-88730-999-2.
GUPTA, Samuel S. Managerial Skills: Explorations in Practical Knowledge. New Delphi: Global India Publications, 2008. ISBN 81-907-2114-3 .
REES, David a Christine PORTER. Skills of Management. 6th ed. London: Cengage Learning, 2008. ISBN 18-448-0645.
ROSENBERG, Marshall B., Nonviolent Communication. Puddledancer Press, 2003. ISBN: 1-892005-03-0 4.